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- Tasks: Join our night team to assist guests and ensure smooth operations.
- Company: Accor is a leading hospitality group with over 5,300 hotels worldwide.
- Benefits: Enjoy flexible hours, employee development, and a vibrant work culture.
- Why this job: Be part of a dynamic team delivering exceptional guest experiences at night.
- Qualifications: No specific experience required; just bring your enthusiasm and a friendly attitude.
- Other info: Perfect for students looking for night shifts that fit around their studies.
Accor is a world-leading hospitality group, offering unique experiences across an expansive portfolio of over 5,300 hotels and 40+ brands in 110 countries. Known for exceptional service and diverse offerings, Accor combines luxury, midscale, and economy accommodations, from iconic brands like Sofitel, Novotel, and Fairmont to innovative lifestyle brands like Pullman and ibis. Driven by a commitment to excellence, sustainability, and innovation, Accor provides unforgettable stays, outstanding food and beverage experiences, and wellness amenities. Through a culture of care, creativity, and employee development, Accor continually aims to be the preferred employer and destination for travelers worldwide.
We’re looking for an All Round Night Team Member to join our vibrant team and ensure smooth, seamless operations during the night shift. You’ll play a crucial role in delivering an exceptional guest experience while maintaining a safe and secure environment for everyone.
Key Responsibilities:- Assist guests with late check-ins and early check-outs, ensuring a warm and welcoming experience
- Provide Food & Beverage service, including room service and bar support, as required
- Handle guest requests promptly and professionally
- Conduct regular safety and security checks to ensure guest and staff well-being
- Support night auditing tasks, preparing for daily financial reports and operations for the next day
- Maintain cleanliness and organization in public areas and reception
All Round Night Team Member employer: Accor Hotels
Contact Detail:
Accor Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land All Round Night Team Member
✨Tip Number 1
Familiarise yourself with Accor's various brands and their unique offerings. Understanding the specific services and experiences each brand provides will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service, especially during night shifts. Be ready to share specific examples of how you've handled guest requests or resolved issues, as this will showcase your ability to thrive in a fast-paced environment.
✨Tip Number 3
Prepare to discuss your approach to safety and security in a hospitality setting. Since the role involves conducting regular checks, demonstrating your awareness of safety protocols and your commitment to guest well-being will set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for working in a team-oriented environment. Accor values collaboration, so be prepared to talk about how you work well with others, especially during busy night shifts, and how you contribute to a positive team atmosphere.
We think you need these skills to ace All Round Night Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the All Round Night Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality or customer service roles. Emphasise any night shift experience and your ability to handle guest requests efficiently.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for working with Accor and your commitment to providing exceptional guest experiences. Mention specific examples of how you've contributed to guest satisfaction in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Accor Hotels
✨Show Your Hospitality Skills
As an All Round Night Team Member, you'll be interacting with guests frequently. Highlight your previous experience in hospitality and how you ensure a warm and welcoming atmosphere for guests, especially during late check-ins.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss scenarios where you've handled guest requests or complaints effectively. Accor values prompt and professional service, so showcasing your ability to think on your feet will impress the interviewers.
✨Understand Safety Protocols
Since the role involves conducting safety and security checks, it's essential to show your understanding of these protocols. Familiarise yourself with common safety practices in hospitality and be ready to discuss how you would implement them.
✨Express Your Team Spirit
Accor prides itself on a culture of care and teamwork. Share examples of how you've collaborated with colleagues in past roles, especially during night shifts, to maintain smooth operations and support each other.
