At a Glance
- Tasks: Manage hotel reservations and assist guests with inquiries and bookings.
- Company: Join a dynamic team in the travel industry focused on customer satisfaction.
- Benefits: Enjoy remote work, flexible hours, competitive earnings, and travel perks.
- Why this job: Shape your financial future while helping others create memorable travel experiences.
- Qualifications: Must be 18+, fluent in English, with strong communication and organisational skills.
- Other info: This is a 1099 Business Opportunity, not just a job.
The predicted salary is between 28800 - 48000 Β£ per year.
We are actively seeking a detail-oriented individual with a customer-centric mindset to join our team as a Remote Appointment Setter/Hotel Reservationist. If you possess excellent communication skills, exude warmth, and have a genuine passion for hospitality, we encourage you to apply! Comprehensive training will be provided to help you succeed.
Responsibilities:
- Manage hotel reservations by handling inquiries, booking accommodations, and confirming room availability.
- Interact with guests through phone, email, and online platforms to address reservation inquiries, changes, and cancellations.
- Assist guests during virtual check-ins and check-outs, ensuring a smooth process and addressing any special requests or concerns.
- Collect payment information, process reservations, and issue invoices or receipts as necessary.
This remote position offers the flexibility to work from the comfort of your home or any location with a reliable internet connection. We value work-life balance, giving you the freedom to manage your workload in alignment with your lifestyle.
As a Remote Hotel Reservationist, you have the chance to shape your financial future. This isnβt just a job β itβs an opportunity to establish your own business within our framework. Determine your income potential, and weβll provide the support and resources to help you succeed, transforming your passion into a rewarding career.
Benefits:
- Remote position with flexible working hours.
- Competitive earnings.
- Travel perks and discounts for both personal and professional travel.
- Free, comprehensive training.
- Familiarization (FAM) trips to enhance your travel knowledge.
- Access to a supportive team.
Qualifications:
- Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in handling reservations and client information.
- Ability to work independently and collaboratively within a team.
- Knowledge of travel destinations, attractions, and various travel products is a plus.
- Exceptional customer service and problem-solving skills.
- Passion for travel and a desire to help others create memorable experiences.
- Must be 18 years or older.
- Must be able to speak/read English fluently; bilingual skills are a plus!
This entry-level position serves as your gateway to the dynamic travel industry. By taking this first step, you will positively impact travelers' lives while advancing your professional growth. Explore the world one exceptional experience at a time β start your entrepreneurial journey today. This is NOT a job but a 1099 Business Opportunity.
Remote Hotel Reservationist & Appointment Setter (Entry Level) employer: Best Days Travel
Contact Detail:
Best Days Travel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Remote Hotel Reservationist & Appointment Setter (Entry Level)
β¨Tip Number 1
Familiarise yourself with common hotel reservation systems and customer service tools. Being knowledgeable about these platforms will not only boost your confidence during the interview but also demonstrate your proactive approach to learning.
β¨Tip Number 2
Practice your communication skills by engaging in mock conversations. Role-playing different scenarios, such as handling inquiries or addressing guest concerns, can help you feel more prepared and articulate during the actual interview.
β¨Tip Number 3
Research the company culture and values of StudySmarter. Understanding what we stand for and how we operate will allow you to tailor your responses and show that you're a great fit for our team.
β¨Tip Number 4
Network with current or former employees in the travel industry. They can provide valuable insights into the role and share tips on how to excel as a Remote Hotel Reservationist, giving you an edge in the application process.
We think you need these skills to ace Remote Hotel Reservationist & Appointment Setter (Entry Level)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Remote Hotel Reservationist. Emphasise your communication skills, attention to detail, and any customer service experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and travel. Mention why you are interested in this position and how your skills can contribute to the company's success. Personalise it to reflect your understanding of the role.
Highlight Relevant Skills: In your application, specifically mention skills such as organisation, multitasking, and problem-solving. Provide examples of how you've used these skills in previous roles or situations to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Best Days Travel
β¨Showcase Your Communication Skills
As a Remote Hotel Reservationist, excellent communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Practice common customer service scenarios to show how you would handle inquiries and resolve issues.
β¨Highlight Your Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks and prioritise effectively. Share examples from past experiences where you successfully handled several responsibilities at once.
β¨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love helping others create memorable experiences and how this passion drives your work ethic. This will resonate well with the interviewers.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of potential challenges you might face in the role, such as handling a difficult customer or managing a last-minute booking change, and prepare thoughtful responses.