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For Companies At a Glance
- Tasks: Welcome customers, assist with refreshments, and maintain a tidy reception area.
- Company: Arden Tunbridge Wells is a leading dealership focused on exceptional customer service.
- Benefits: Enjoy 33 days holiday, birthday off, great pension, and mental health support.
- Why this job: Join a diverse team that values your individuality and offers growth opportunities.
- Qualifications: No specific qualifications required, just a friendly attitude and attention to detail.
- Other info: Training provided to help you succeed in a supportive environment.
Arden Tunbridge Wells is looking for a Sunday Receptionist.
Your role
- As a Receptionist in one of our state-of-the-art dealerships, you’ll be the face of Stratstone and often the first point of contact when a customer starts their journey with us.
- You will give a warm welcome to every customer as soon as they walk through the door, offering assistance and refreshments whenever needed.
- We are looking for someone with a high standard of organisation and attention to detail, ensuring customer-facing areas are always kept clean and tidy and meeting rooms are replenished with food and beverages as required.
Your profile
- Give a professional and warm welcome to every customer as soon as they walk through the door.
- Strive for exceptional service by understanding each customer’s needs and providing a seamless experience, offering assistance and refreshments whenever needed.
- A high standard of organisation and attention to detail, ensuring customer-facing areas are kept clean and tidy at all times and meeting rooms are replenished with food and beverages as required.
- Handle any customer complaints with empathy and professionalism.
Rewards
- We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
- Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
- We have generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!), great pension, generous commission schemes, reward savings, and much more.
- When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
Sunday Receptionist employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sunday Receptionist
✨Tip Number 1
Familiarise yourself with the dealership's services and offerings. This knowledge will help you engage with customers more effectively and demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various customer interactions, including complaints, with empathy and professionalism.
✨Tip Number 3
Pay attention to your personal presentation. As the first point of contact, a professional appearance will help create a positive impression on customers right from the start.
✨Tip Number 4
Show enthusiasm for the role during any interactions. A warm and welcoming attitude can set you apart from other candidates and highlight your suitability for the position.
We think you need these skills to ace Sunday Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sunday Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as providing exceptional customer service and maintaining a welcoming environment.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or reception roles. Use specific examples to demonstrate your organisational skills, attention to detail, and ability to handle customer complaints professionally.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at BMW Group Retail
✨Showcase Your Warmth
As a Receptionist, your first impression is crucial. Practice greeting people with a smile and a friendly tone, as this will reflect the warm welcome you’ll provide to customers.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage tasks and keep areas tidy. Share examples of how you've maintained organisation in previous roles, especially in customer-facing environments.
✨Understand Customer Needs
Think about how you can identify and respond to customer needs effectively. Prepare to give examples of times when you’ve gone above and beyond to ensure a seamless experience for customers.
✨Handle Complaints with Empathy
Be ready to discuss how you would approach customer complaints. Highlight your ability to listen actively and respond with empathy, ensuring that customers feel heard and valued.
