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For Companies At a Glance
- Tasks: Book cars in and out, appraise vehicles, and process claims efficiently.
- Company: Join Arnold Clark, a leading name in the automotive industry.
- Benefits: Enjoy 33 days holiday, retail discounts, private healthcare, and a pension scheme.
- Why this job: Be part of a dynamic team with opportunities for training and career progression.
- Qualifications: Full UK driving licence and good communication skills required; experience preferred but not essential.
- Other info: Full-time role at Giffnock BMW/MINI Service Centre, Monday to Friday.
The predicted salary is between 24000 - 36000 £ per year.
Arnold Clark Glasgow is looking for a Vehicle Progressor.
Your role
As our Vehicle Progressor, you’ll be required to book cars in and out, carry out vehicle appraisals and process claims to ensure an efficient flow of vehicles is sustained. We’re looking for someone who is self-motivated, able to communicate well with others, and able to operate our internal systems. You’ll also be able to interact in a highly professional manner at all times.
Day-to-day duties
- Receiving all new and used vehicles from outside suppliers and transport companies, ensuring that relevant delivery documentation is completed to a high standard and all relevant paperwork is with the car.
- Carrying out a full appraisal on all vehicles as soon as they are in stock using our internal systems.
- Processing internal and third-party claims with relevant suppliers.
- Liaising with internal departments to ensure claims are processed within the required timescale.
- Taking photos/videos to support the claims process.
- Supporting your colleagues to ensure our vehicles are ready for handovers and delivery.
- Monitoring and implementing key security and compliance procedures.
- Monitoring any outstanding issues to ensure customer satisfaction.
- Liaising with our Head Office and internal departments on a daily basis.
- Any other ad-hoc duties that may be asked of management to help us work as One Business e.g., pitch work, photography for our website and delivery of vehicles.
Hours
Full time: Monday - Friday 8am – 5.30pm
Location
Arnold Clark Giffnock BMW/MINI Service Centre
Your profile
- A full UK driving licence
- Good communication and interpersonal skills
- Confidence with IT systems
- Organisational skills
- Security and compliance focused
- The ability to prioritise your workload and achieve deadlines
- Experience is preferred but not essential. Training can be provided for a candidate who demonstrates a high level of enthusiasm and the other required criteria.
Rewards
- 33 days’ holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and progression
Vehicle Progressor employer: BMW Group Retail
Contact Detail:
BMW Group Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Progressor
✨Tip Number 1
Familiarise yourself with the vehicle appraisal process. Understanding how to assess vehicles and what documentation is required will give you an edge during interviews, showing that you're proactive and knowledgeable about the role.
✨Tip Number 2
Brush up on your IT skills, especially if you’re not already comfortable with internal systems. Being tech-savvy can set you apart, as the role requires efficient use of various software for processing claims and managing vehicle information.
✨Tip Number 3
Practice your communication skills. Since the job involves liaising with different departments and suppliers, being able to convey information clearly and professionally will be crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock schedule of how you would manage incoming vehicles and claims. This will show potential employers that you can prioritise tasks effectively and keep operations running smoothly.
We think you need these skills to ace Vehicle Progressor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Vehicle Progressor role. Emphasise your organisational skills, communication abilities, and any experience with IT systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific duties from the job description, such as vehicle appraisals and processing claims, and explain how your background makes you a great fit.
Showcase Relevant Skills: In your application, clearly demonstrate your good communication and interpersonal skills. Provide examples of how you've successfully worked in a team or managed tasks under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Vehicle Progressor role.
How to prepare for a job interview at BMW Group Retail
✨Show Your Organisational Skills
As a Vehicle Progressor, you'll need to manage multiple tasks efficiently. Be prepared to discuss how you prioritise your workload and meet deadlines in previous roles or experiences.
✨Demonstrate Communication Skills
Effective communication is key in this role. Think of examples where you've successfully liaised with different departments or handled customer interactions professionally. This will show that you can maintain a high standard of communication.
✨Familiarise Yourself with IT Systems
Since the job requires confidence with internal systems, it’s a good idea to brush up on any relevant software or tools. If you have experience with similar systems, be ready to share that during the interview.
✨Express Enthusiasm for the Role
Even if you lack direct experience, showing a genuine interest in the position and the company can set you apart. Talk about why you want to work as a Vehicle Progressor and how you align with their values.
