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For Companies At a Glance
- Tasks: Repair computers and mobile devices while providing top-notch customer service.
- Company: Join a friendly, fast-paced team in Edinburgh focused on excellence.
- Benefits: Competitive pay starting at £13-£14 per hour based on skills and experience.
- Why this job: Great opportunity for career growth in a supportive environment with no jargon.
- Qualifications: Previous tech experience preferred; strong communication and organisational skills required.
- Other info: Ideal for those looking to advance in the tech repair industry.
We're looking for hard working career-minded technicians to offer professional, competitive, and best in class customer service in a fast paced, friendly environment. If you currently work in a similar environment and would like to be promoted to the best, then get in touch.
What are we looking for?
- Professional, organised work habits (must be on time, organised work space, etc.)
- Electronic technical and troubleshooting skills is preferable (handling, disassembly / reassembly of computers, iPads, iPhones or other mobile phones)
- Great communication skills - No Jargon allowed in our stores.
- Able to prioritise and manage multiple tasks while paying close attention to details.
- Previous technical experience in a computer or mobile phone repair store is preferable.
Pay is based on experience, skills, and performance. It starts at £13-£14 per hour.
Computer Repair Technician — Edinburgh employer: SimplyFixIt
Contact Detail:
SimplyFixIt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Computer Repair Technician — Edinburgh
✨Tip Number 1
Familiarise yourself with the latest trends in computer and mobile technology. Being knowledgeable about current devices and repair techniques will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Practice your communication skills by explaining technical concepts to friends or family without using jargon. This will help you convey information clearly and effectively, which is crucial for our customer service approach.
✨Tip Number 3
Showcase your organisational skills by creating a mock workspace at home. Keep it tidy and practice managing multiple tasks, as this will demonstrate your ability to maintain an organised environment in our fast-paced setting.
✨Tip Number 4
If you have previous experience in a similar role, prepare specific examples of challenges you've faced and how you resolved them. This will help you articulate your problem-solving skills effectively during any interviews.
We think you need these skills to ace Computer Repair Technician — Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in computer and mobile phone repair. Emphasise any technical skills, such as disassembly and reassembly of devices, and showcase your ability to provide excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for technology and customer service. Mention specific experiences where you demonstrated your troubleshooting skills and ability to communicate effectively without jargon.
Showcase Your Organisational Skills: In your application, provide examples of how you maintain an organised workspace and manage multiple tasks efficiently. This will demonstrate your professional work habits, which are crucial for the role.
Prepare for Potential Questions: Think about common interview questions related to technical skills and customer service. Be ready to discuss your previous experiences in detail, focusing on how you handled challenges in a fast-paced environment.
How to prepare for a job interview at SimplyFixIt
✨Showcase Your Technical Skills
Be prepared to discuss your technical experience in detail. Bring examples of past repairs you've completed, and if possible, demonstrate your troubleshooting process. This will show your hands-on skills and problem-solving abilities.
✨Communicate Clearly
Since great communication is key, practice explaining technical concepts in simple terms. Avoid jargon and focus on how you can convey information clearly to customers who may not be tech-savvy.
✨Demonstrate Organisational Skills
Arrive on time and present yourself in a tidy manner. During the interview, mention how you keep your workspace organised and how this contributes to your efficiency in a fast-paced environment.
✨Prioritise and Manage Tasks
Be ready to discuss how you handle multiple tasks simultaneously. Share examples from your previous roles where you successfully managed competing priorities while maintaining attention to detail.
