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For Companies At a Glance
- Tasks: Support international student recruitment and provide top-notch customer service.
- Company: Join a vibrant education consultancy focused on promoting international education.
- Benefits: Earn £11.44 per hour with flexible hours up to 20 per week.
- Why this job: Engage in a fun, dynamic role that makes a real impact on students' lives.
- Qualifications: Must have a university degree and be fluent in English and Mandarin.
- Other info: Opportunity for training and personal development in a supportive team environment.
Contract Type: Casual
Working Hours: Up to 20 hours per week
Location: Newcastle (onsite)
Salary: £11.44 per hour
Overall Purpose of the Job:
A dynamic individual who envisions a fun & challenging career in education consultancy and will effectively promote international education and provide support to the sales team.
Key Tasks Include:
- Share responsibility for the recruitment of international students and actively assist the team to achieve recruitment targets.
- Provide high quality after-sales consultation and customer service.
- Any and all administrative tasks involved in processing student applications, including helping students fill in application forms, forwarding them to the university, tracking their progress, and entering and updating the information in student files both on paper and in the office database.
- Liaise with universities and students to track students’ applications, arrange interviews, and field any general or specific enquiries as well as advocate on behalf of students.
- Provide support for the recruitment of international students and actively assist the team to achieve recruitment targets.
- Be available for ad hoc and regular company training where necessary and be prepared to deliver information sessions at regular company meetings, as well as university information sessions and familiarisation trips.
- Maintain good communication with colleagues and keep the centre manager informed of application statuses or problems.
- From time-to-time undertake other relevant tasks as requested by the centre manager or the company.
Required Knowledge, Skills and Experiences:
- Have a university degree in any discipline.
- Have excellent written and verbal communication skills in English and Mandarin.
- Have excellent customer service and communication skills.
- Be responsible, mature, organised, and honest.
- Be a committed team player but also be dependable enough to work individually with minimum supervision.
- Be able to meet targets and deadlines and work well under pressure.
- Be able to demonstrate initiative to develop and improve services.
The successful candidate must, by the start of the employment, have permission to work in the UK.
How to Apply:
If you are interested in this position, please send us your CV and a cover letter to recruitment@xinlung.com.
Mandarin / English Part-time Support Officer – Newcastle employer: UK Education Centre
Contact Detail:
UK Education Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin / English Part-time Support Officer – Newcastle
✨Tip Number 1
Familiarise yourself with the education consultancy landscape, especially regarding international student recruitment. Understanding the challenges and opportunities in this field will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your Mandarin and English communication skills. Since the role requires excellent verbal and written communication in both languages, practice articulating your thoughts clearly and confidently.
✨Tip Number 3
Network with professionals in the education sector, particularly those involved in international student recruitment. Attend relevant events or join online forums to gain insights and make connections that could benefit your application.
✨Tip Number 4
Prepare to discuss your organisational skills and ability to work under pressure. Think of specific examples from your past experiences where you've successfully managed multiple tasks or met tight deadlines, as these will be crucial for the role.
We think you need these skills to ace Mandarin / English Part-time Support Officer – Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your communication skills in both English and Mandarin, as well as any experience in education consultancy or customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your background and skills make you a great fit for supporting international students and achieving recruitment targets.
Showcase Your Organisational Skills: Since the role involves administrative tasks and tracking student applications, highlight any previous experience where you successfully managed multiple tasks or projects. This will demonstrate your ability to stay organised under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at UK Education Centre
✨Showcase Your Language Skills
Since the role requires excellent communication in both Mandarin and English, be prepared to demonstrate your proficiency in both languages during the interview. You might be asked to switch between languages or answer questions in Mandarin, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
This position involves providing high-quality after-sales consultation and customer service. Be ready to share specific examples from your past experiences where you successfully handled customer inquiries or resolved issues, showcasing your ability to maintain a positive relationship with clients.
✨Demonstrate Organisational Skills
The job requires managing student applications and liaising with universities. Prepare to discuss how you stay organised and manage multiple tasks effectively. You could mention tools or methods you use to keep track of deadlines and ensure that nothing falls through the cracks.
✨Express Your Team Spirit
As a part-time support officer, you'll need to work well within a team. Share examples of how you've collaborated with others in previous roles, emphasising your ability to contribute positively to a team environment while also being capable of working independently when required.
