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- Tasks: Serve customers, prepare food, and maintain store hygiene standards.
- Company: Join Scotmid, a community-focused co-operative with 160 years of service.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values customer service and community impact.
- Qualifications: Enthusiasm and communication skills are key; retail experience is a plus.
- Other info: Training provided; must be comfortable with food handling and physical tasks.
At Scotmid Co-operative, we are focused on serving our local communities and improving people's everyday lives through our different businesses. We've been doing this for 160 years, and we will continue to work hard to do this for many more years to come. We're a co-operative, which means that we are run by our members for the benefit of the local communities that we serve.
Scotmid food's aim is to be Scotland's preferred community convenience retailer, and a key factor in achieving this is through our people. Our stores are open from early in the morning to late at night, so a flexible approach is essential. No two days are the same, and our Customer Service Assistants enjoy working at a fast pace, doing a variety of tasks from making breakfast rolls to filling the shelves.
As a Customer Service Assistant, your priority is making sure our customers have a great experience every time they visit the store, through friendly service, great product availability, and first-class hygiene standards. You will be required to prepare and serve various products which could include raw and cooked meat, alcohol, and foods containing allergens. You will also be on your feet for long periods of time, and many of our roles will involve some lifting, carrying, and other tasks such as stock merchandising and cleaning.
If you have enthusiasm, a passion for customer service, and excellent communication skills, we would love to hear from you. This role will focus on preparing food on our Food to Go counter. Training will be provided, but experience in a sales or retail environment would be an advantage, as would previous knowledge of food safety practices.
We are passionate about supporting, challenging, and developing people to be the best they can. With excellent benefits, competitive hourly rates, and opportunities to develop and grow, a Customer Service Assistant position with Scotmid could be your first step to a long-term career in retail.
Scotmid - Customer Service Assistant (Food to Go) employer: Scotmid Co-operative
Contact Detail:
Scotmid Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scotmid - Customer Service Assistant (Food to Go)
✨Tip Number 1
Familiarise yourself with Scotmid's values and community focus. When you understand their commitment to serving local communities, you can tailor your conversations during interviews to highlight how your own values align with theirs.
✨Tip Number 2
Showcase your flexibility and adaptability. Since the role requires working varied hours and handling different tasks, be prepared to discuss examples from your past experiences where you've successfully adapted to changing situations.
✨Tip Number 3
Brush up on food safety practices. Even though training will be provided, having a basic understanding of food hygiene and safety can set you apart from other candidates and demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss your customer service experiences. Think of specific instances where you went above and beyond for a customer, as this will show your enthusiasm for providing excellent service, which is crucial for this position.
We think you need these skills to ace Scotmid - Customer Service Assistant (Food to Go)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Customer Service Assistant position. Highlight your relevant experience in customer service and any knowledge of food safety practices.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your enthusiasm for customer service, flexibility, and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn and adapt.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Scotmid Co-operative
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Scotmid's focus on providing a great experience.
✨Demonstrate Flexibility
Since the role requires a flexible approach due to varying store hours, be prepared to discuss your availability and willingness to work different shifts. Highlight any past experiences where you adapted to changing circumstances or took on various tasks.
✨Knowledge of Food Safety Practices
Even though training will be provided, having a basic understanding of food safety practices can set you apart. Brush up on key food hygiene principles and be ready to discuss them, showing that you're proactive about maintaining high standards.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks at once. Think through these scenarios beforehand and prepare concise, thoughtful responses that demonstrate your problem-solving skills.
