Patient Key Worker Dorset County Hospital NHS Foundation Trust
Patient Key Worker Dorset County Hospital NHS Foundation Trust

Patient Key Worker Dorset County Hospital NHS Foundation Trust

Dorchester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support patients through their discharge journey, ensuring clear communication and timely interventions.
  • Company: Join the Dorset County Hospital NHS Foundation Trust, a leading healthcare provider dedicated to patient care.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
  • Why this job: Make a real difference in patients' lives while working in a collaborative and caring team culture.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: This role is perfect for those looking to gain experience in healthcare while making an impact.

The predicted salary is between 36000 - 60000 £ per year.

The Patient Key Worker role will primarily focus on providing a smooth discharge plan for each patient. The primary function of this role is to ensure patients and relatives are aware of the plan both in terms of interventions and expectations on discharge. Also to highlight to all concerned, any problems that may become apparent that could affect a delay in discharge.

The post holder will facilitate the discharge pathway from admission, liaise with the wider multi-disciplinary team to ensure timely interventions are addressed along said pathway, and provide daily updates to the ward, flow team, and discharge team. The post holder will also act as a conduit between the ward-based team and the discharge teams and in doing so will provide an extension of the discharge team based within the ward environment. The post holder will also be expected to attend weekly Multi-Disciplinary Team (MDT) meetings with the discharge team and weekly MDT on the allocated ward and length of stay meetings.

Duties will include:

  • To ensure quality care and support service which enables patients to be supported throughout their care pathway whilst promoting independence and protecting choice, dignity, privacy, and safety.
  • To work in support of qualified staff and allied health care professionals in the assessment, planning, implementing, and evaluation of the discharge pathways in conjunction with the discharge team.
  • To assist the wider MDT in facilitating a safe and timely transfer out of the hospital environment for all ward patients.
  • To ensure early conversations are initiated with the patient/carer to ensure the following:
  • Patient and/or carer is aware of the expected date of discharge and is kept informed when this changes.
  • Identifying and escalating any barriers to the patient returning home/care home on the expected date of discharge.
  • Liaise with care agencies/care homes to clarify what the patients’ needs and capabilities were prior to admission.
  • Managing patient and family expectations about discharge destinations within the capability of partner agencies.
  • Attend daily board rounds prompting for EDD and CDD updates.
  • Seek advice from the discharge team at the earliest opportunity if a complex need is identified.
  • Any other requirements deemed appropriate by line manager commensurate to grade.
  • To communicate effectively at all times within the team, other health care professionals, and with the patient family, carers/visitors.
  • To fully participate in the inter-professional evaluation of care, to ensure patients meet their ongoing health & wellbeing needs, focusing on safe and effective discharge/transfer out of the acute hospital.
  • Ensure the initiation of DOLs and MCA at the earliest opportunity in conjunction with the nurse in charge and that restricted interventions appropriateness is discussed daily at board round.
  • To promote comfort and well-being by ensuring that patients' personal and social needs are met and be able to care for a patient's nursing needs to include: vital signs, continence care, pressure area care, wound care, nutrition, hydration, foot care, skin integrity, and mood identification.
  • To identify and report changes in patient’s condition, thus enabling appropriate action to be taken as directed by the multidisciplinary team.
  • Demonstrate safe and effective skills in helping patients to eat and drink; to ensure nutritional needs are met in the most suitable manner.
  • Adhere to Trust and service guidelines regarding the moving, handling, and positioning of patients as laid down in mandatory training sessions, to ensure the safety of self, patients, carers, and colleagues.
  • Demonstrate understanding and practice of optimum Infection Control practice as laid down in training sessions, to ensure safety of patients and colleagues.
  • Maintain accurate and timely records of care using appropriate documentation/electronic devices according to local and Trust standards.
  • Patient Key Worker Dorset County Hospital NHS Foundation Trust employer: Antistatique

    Dorset County Hospital NHS Foundation Trust is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong emphasis on professional development, employees are encouraged to grow their skills through ongoing training and collaboration within a multi-disciplinary team. The Trust's commitment to patient care and employee well-being, combined with its location in the scenic Dorset area, makes it a rewarding place to work for those seeking meaningful contributions to healthcare.
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    Contact Detail:

    Antistatique Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Patient Key Worker Dorset County Hospital NHS Foundation Trust

    ✨Tip Number 1

    Familiarise yourself with the discharge process in a hospital setting. Understanding the key steps and potential barriers can help you demonstrate your knowledge during interviews and show that you're proactive about patient care.

    ✨Tip Number 2

    Network with current or former employees of Dorset County Hospital NHS Foundation Trust. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.

    ✨Tip Number 3

    Brush up on your communication skills, especially in a multi-disciplinary team context. Being able to effectively liaise with various healthcare professionals is crucial for this role, so consider practicing scenarios where teamwork is essential.

    ✨Tip Number 4

    Stay updated on best practices in patient care and discharge planning. Showing that you are knowledgeable about current trends and guidelines can set you apart from other candidates and demonstrate your commitment to quality care.

    We think you need these skills to ace Patient Key Worker Dorset County Hospital NHS Foundation Trust

    Patient Care Skills
    Communication Skills
    Teamwork and Collaboration
    Discharge Planning
    Problem-Solving Skills
    Attention to Detail
    Empathy and Compassion
    Time Management
    Knowledge of Health and Safety Regulations
    Record Keeping and Documentation
    Multi-Disciplinary Team Coordination
    Understanding of Infection Control Practices
    Ability to Manage Expectations
    Adaptability in a Fast-Paced Environment

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Patient Key Worker. Familiarise yourself with the discharge process and the importance of communication within a multi-disciplinary team.

    Tailor Your CV: Highlight relevant experience in patient care, discharge planning, or working with healthcare teams. Use specific examples that demonstrate your ability to manage patient expectations and facilitate smooth transitions.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for patient care and your understanding of the challenges faced during discharge. Mention how your skills align with the role's requirements and your commitment to promoting patient independence and dignity.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.

    How to prepare for a job interview at Antistatique

    ✨Understand the Discharge Process

    Familiarise yourself with the discharge process and the key roles involved. Be prepared to discuss how you would facilitate a smooth discharge plan and manage any potential barriers that could arise.

    ✨Showcase Communication Skills

    Effective communication is crucial in this role. Prepare examples of how you've successfully communicated with patients, families, and multidisciplinary teams in the past, especially in challenging situations.

    ✨Demonstrate Empathy and Patient-Centred Care

    Highlight your ability to provide compassionate care and support to patients and their families. Share experiences where you promoted independence and dignity during the discharge process.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in the discharge pathway and how you would address them, ensuring patient safety and timely transfers.

    Patient Key Worker Dorset County Hospital NHS Foundation Trust
    Antistatique
    Location: Dorchester
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    • Patient Key Worker Dorset County Hospital NHS Foundation Trust

      Dorchester
      Full-Time
      36000 - 60000 £ / year (est.)
    • A

      Antistatique

      50-100
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