At a Glance
- Tasks: Join our team as a Receptionist, handling reception, clerical, and admin duties in a busy department.
- Company: The Royal Wolverhampton NHS Trust is a leading healthcare provider in the West Midlands, committed to diversity.
- Benefits: Enjoy flexible working arrangements and a supportive environment with opportunities for growth.
- Why this job: Be part of a compassionate team making a real difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and a mature approach to patient confidentiality are essential.
- Other info: This role closes for applications on Sunday 1 Dec 2024.
The predicted salary is between 24000 - 36000 Β£ per year.
This role is based in a thriving and busy Ophthalmology Out-Patients Department and involves working with a multi-disciplinary team to provide excellent care to our patients. This role includes a variety of responsibilities, such as reception, clerical, administration, and stock ordering duties to support the Department and team.
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute, and community services. We are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. Weβre passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as βGoodβ by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
The successful applicant requires excellent communication skills, both face to face and via telephone. Ability to use a keyboard to input information and a mature outlook towards patient confidentiality is essential. It is important that the successful applicant can demonstrate a significant level of initiative in organising their own workload and duties.
This advert closes on Sunday 1 Dec 2024.
Receptionist - Ophthalmology Out-Patients The Royal Wolverhampton NHS Trust employer: Popular Plumbing and Heating Corp
Contact Detail:
Popular Plumbing and Heating Corp Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Receptionist - Ophthalmology Out-Patients The Royal Wolverhampton NHS Trust
β¨Tip Number 1
Familiarise yourself with the specific duties of a receptionist in an ophthalmology setting. Understanding the unique aspects of this role, such as patient interactions and administrative tasks, will help you demonstrate your knowledge during interviews.
β¨Tip Number 2
Highlight your communication skills by preparing examples of how you've effectively interacted with patients or team members in previous roles. This will show that you can handle the face-to-face and telephone communication required in this position.
β¨Tip Number 3
Research The Royal Wolverhampton NHS Trust and its values. Being able to discuss their commitment to diversity and patient care during your interview will demonstrate your alignment with their mission and culture.
β¨Tip Number 4
Prepare to discuss your organisational skills and ability to manage your workload. Think of specific instances where you've successfully prioritised tasks or taken initiative, as this is crucial for the role.
We think you need these skills to ace Receptionist - Ophthalmology Out-Patients The Royal Wolverhampton NHS Trust
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Receptionist position in the Ophthalmology Out-Patients Department. Tailor your application to highlight relevant experience.
Highlight Communication Skills: Since excellent communication skills are essential for this role, make sure to provide examples in your CV and cover letter that demonstrate your ability to communicate effectively with patients and colleagues.
Showcase Initiative and Organisation: The job requires a mature outlook and the ability to organise your own workload. Include specific instances in your application where you have successfully managed tasks independently or improved processes.
Emphasise Flexibility: As the Trust values flexible working arrangements, mention your willingness to adapt to different working hours or duties. This shows that you align with their commitment to creating a supportive working environment.
How to prepare for a job interview at Popular Plumbing and Heating Corp
β¨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both in person and over the phone. Consider sharing examples from previous roles where you successfully handled patient inquiries or resolved issues.
β¨Demonstrate Organisational Skills
This role requires a significant level of initiative in managing your workload. During the interview, discuss how you prioritise tasks and manage time effectively. You might want to provide specific examples of how you've organised your duties in past positions.
β¨Emphasise Patient Confidentiality
Understanding and respecting patient confidentiality is crucial in healthcare. Be ready to discuss your approach to maintaining confidentiality and any relevant experiences that highlight your commitment to this important aspect of the role.
β¨Express Your Passion for Diversity and Inclusion
The Royal Wolverhampton NHS Trust values diversity and inclusion. Share your thoughts on why these values are important in healthcare and how your own experiences contribute to a diverse working environment. This will show that you align with the Trust's mission and values.