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- Tasks: Support operational activities, manage data, and oversee food provision at Micah Liverpool.
- Company: Micah Liverpool focuses on social justice, providing essential support to those in need.
- Benefits: Enjoy a permanent role with a supportive team and opportunities for personal growth.
- Why this job: Make a real impact in your community while developing valuable skills in a dynamic environment.
- Qualifications: Strong communication skills and a positive attitude are essential; experience in customer service is a plus.
- Other info: Join a passionate team dedicated to tackling poverty and promoting social inclusion.
The predicted salary is between 28800 - 42000 £ per year.
The role of Micah Social Justice Business Support Manager is to oversee the operational activity of Micah Liverpool to meet its objectives:
- Providing food and other household items.
- Providing advice and support to overcome financial problems and maximise income, including developing Recruitability programmes to assist individuals in contributing productively to society.
- Raising public awareness of issues relating to poverty and social exclusion.
- Signposting to relevant information and advisory services.
- Preserving and protecting the physical and mental health of individuals, families, and the wider community.
It’s essential to remain enthusiastic and professional, consistently delivering a high standard of customer service. Approach tasks with a positive, "can do" attitude, seeking efficient and effective ways of working. Maintain a tidy workspace to create a welcoming environment for colleagues and visitors. Ensure compliance with Micah Liverpool’s Equality and Diversity and Health & Safety policies. Strong communication is key, as you’ll regularly interact with colleagues, partners, congregation members, and visitors, serving as an ambassador for the Cathedral.
Additional duties may be assigned as needed, aligned with your role.
Key Responsibilities
- Operational Oversight: Oversee Micah Liverpool food provision and office/technical support.
- Data and Reporting: Manage data for foodbanks, volunteer programmes, and community markets. Create, manage, and maintain databases. Support funding reports and applications. Provide weekly, monthly, and annual footfall figures. Oversee impact assessment of projects. Complete questionnaires and feedback forms with foodbank users. Record personal details of foodbank users. Update and maintain the foodbank database.
- Finance and Administration: Manage finances and bookkeeping. Transfer paper-based information to databases. Ensure Micah’s finance systems operate efficiently.
- Communications: Manage and maintain the website. Assist with developing an effective communications strategy (website, social media, and promotional content). Ensure the values of Micah are implemented across all areas.
- Food Procurement: Assist Driver in collecting and delivering donations to Micah Liverpool Foodbank.
Technical Support Officer - Micah Liverpool employer: Church of England
Contact Detail:
Church of England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer - Micah Liverpool
✨Tip Number 1
Familiarise yourself with the mission and values of Micah Liverpool. Understanding their focus on social justice and community support will help you align your conversations and demonstrate your passion for their cause during interviews.
✨Tip Number 2
Network with current or former employees of Micah Liverpool. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with data management and reporting. Since the role involves managing databases and providing impact assessments, being ready to share relevant examples will showcase your suitability for the position.
✨Tip Number 4
Highlight your customer service skills in any interactions. As the role requires strong communication and a positive attitude, demonstrating these qualities in your conversations can set you apart from other candidates.
We think you need these skills to ace Technical Support Officer - Micah Liverpool
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Technical Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in operational oversight, data management, and communication. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the job's demands.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the mission of Micah Liverpool. Provide specific examples of how you have successfully managed similar tasks in the past, such as overseeing projects or managing databases.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Church of England
✨Understand the Mission
Familiarise yourself with Micah Liverpool's mission and values. Be prepared to discuss how your personal values align with their focus on social justice, community support, and poverty alleviation.
✨Showcase Your Communication Skills
As strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Demonstrate Organisational Skills
Highlight your ability to manage data and maintain databases. Be ready to discuss any relevant experience you have with data management, reporting, or financial administration that showcases your organisational skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think of specific instances where you've successfully navigated challenges, particularly in a support or community-focused environment.
