At a Glance
- Tasks: Lead a dynamic team to drive sales and create an amazing customer experience.
- Company: Join Calvin Klein, a brand known for its inclusive culture and iconic fashion.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Make a real impact while growing your career in a vibrant retail setting.
- Qualifications: Experience in retail management and a passion for connecting with customers is essential.
- Other info: Diversity is celebrated here; we welcome all backgrounds and perspectives.
The predicted salary is between 28800 - 43200 Β£ per year.
Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world β and β endless opportunities to design your future.
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. The Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
- Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
- Identifying opportunities and collaborating with others in order to grow the business or improve performance.
- Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Ensuring βdoor to floorβ best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
- Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
- Analyzing store level reports and creating action plans to improve results.
- Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
- Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
- Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
- Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
- Make commitments and decisions on available information even under stressful and changing conditions.
- Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
- Coordinate appropriate action plans while considering consequences and budget decisions.
- Create energy and excitement around shared goals and values.
About YOU
- Extensive experience in connecting to consumers in a brand retailer is essential.
- Previous retail operations, budgeting, planning and sales experience.
- Previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
- Effective communicator with the ability to cultivate belonging.
- Ability to collaborate to win and recognize and celebrate the contributions and achievements of others.
- Ability to adapt fast and work with pace.
- Energetic and inspire trust showing a clear presence on the shop floor.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates β both at home and at work.
DIVERSITY & EQUAL OPPORTUNITY
We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Store Manager, Calvin Klein - York Outlet employer: PVH UK Group Limited
Contact Detail:
PVH UK Group Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Manager, Calvin Klein - York Outlet
β¨Tip Number 1
Familiarise yourself with Calvin Klein's brand values and culture. Understanding their commitment to inclusivity and collaboration will help you align your approach during interviews and discussions, showcasing that you are a perfect fit for their team.
β¨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you've successfully led teams, improved sales performance, or enhanced customer experiences, as these are key aspects of the Store Manager role.
β¨Tip Number 3
Demonstrate your analytical skills by being ready to talk about how you've used data to drive business decisions in the past. Mention any experience with sales reports or performance metrics, as this will show your ability to meet the company's goals.
β¨Tip Number 4
Showcase your leadership style and how you inspire and motivate your team. Be prepared to share strategies you've used to foster a positive work environment and how you handle conflict, as these qualities are essential for a successful Store Manager.
We think you need these skills to ace Store Manager, Calvin Klein - York Outlet
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Store Manager position at Calvin Klein. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail management experience, focusing on achievements in sales, team leadership, and customer service. Use metrics where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your passion for the brand and how your values align with Calvin Klein's commitment to inclusivity and collaboration. Provide specific examples of how you've successfully managed teams and improved store performance.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as effective communication, conflict resolution, and the ability to analyse performance metrics. Mention any experience you have with visual merchandising and stock management.
How to prepare for a job interview at PVH UK Group Limited
β¨Show Your Passion for the Brand
Make sure to express your enthusiasm for Calvin Klein and its values during the interview. Share specific examples of how you connect with the brand's identity and how you can contribute to its success.
β¨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead by example. Prepare to discuss your previous experiences in managing teams, resolving conflicts, and inspiring others. Highlight any successful initiatives you've implemented in past roles.
β¨Understand Retail Metrics
Familiarise yourself with key retail performance indicators such as sales per hour (SPH) and units per transaction (UPT). Be ready to discuss how you have used these metrics to drive business improvements in your previous positions.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills under pressure. Think of scenarios where you've had to adapt quickly or make tough decisions, and be prepared to share those experiences.