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- Tasks: Support residents by managing housing services and ensuring excellent customer care.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development support.
- Why this job: Make a real impact on vulnerable lives while working in a supportive environment.
- Qualifications: Confident communicator with experience in supporting vulnerable individuals and community resources.
- Other info: Part-time role based in Guildford with a strong focus on personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Exciting opportunity for a part-time Housing Management Officer based in Mulberry House, our supported housing service in Guildford. At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support, and resettlement.
As a Housing Management Officer, you will help provide housing management services to residents, deliver excellent customer service, ensure that the units are maintained, and keep the scheme in good order. You will maintain effective liaison with the local management team regarding health and safety, allocations, effective arrears control, repairs, and void turnaround.
Working in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can-do attitude in your daily contribution to transforming lives.
You will need to:
- Be a confident and capable communicator
- Be able to build trusting, professional relationships
- Be able to help people develop their skills, strengths, and talents
- Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups
- Have a good understanding of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations
We really want you to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you transform your lifestyle by giving you access to some meaningful additional benefits. This includes:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
- An extra day off on your birthday
- A High Street discount scheme (great savings both online and offline)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person-centred, individualised strategies and plans that transform lives, support recovery, and enable positive behaviour.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Housing Management Officer employer: AS-Texte
Contact Detail:
AS-Texte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable groups and the resources available in your community. This knowledge will not only help you in interviews but also demonstrate your commitment to supporting residents effectively.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios that mimic difficult conversations you might have with residents. Being able to showcase your ability to handle complex situations with confidence can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the housing and social care sectors. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research Salvation Army Homes' values and mission thoroughly. Be prepared to discuss how your personal values align with theirs during the interview, as cultural fit is crucial for this role.
We think you need these skills to ace Housing Management Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Management Officer. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience you have working with vulnerable groups or in housing management. Use specific examples to demonstrate your ability to build relationships and manage complex situations.
Showcase Your Values: Salvation Army Homes values individuals who align with their mission. In your application, reflect on how your personal values and behaviours resonate with their commitment to transforming lives and supporting the community.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your passion for the role and the organisation. Make sure to address how you can contribute to their goals and support their residents effectively.
How to prepare for a job interview at AS-Texte
✨Show Your Passion for Helping Others
Make sure to express your genuine enthusiasm for supporting vulnerable individuals. Share personal experiences or motivations that drive you to work in housing management, as this aligns with the values of Salvation Army Homes.
✨Demonstrate Effective Communication Skills
Prepare examples of how you've successfully communicated with diverse groups. Highlight your ability to build trusting relationships and resolve conflicts, which is crucial for a Housing Management Officer.
✨Familiarise Yourself with Local Resources
Research community resources and organisations that support homeless individuals. Being knowledgeable about these can show your commitment to helping residents access the services they need.
✨Prepare for Complex Situations
Think of scenarios where you've dealt with difficult situations or individuals. Be ready to discuss how you approached these challenges and what strategies you used to ensure positive outcomes.
