At a Glance
- Tasks: Join our team as a Support Medical Secretary, handling administrative tasks for Community Paediatric Doctors.
- Company: Birmingham Community Healthcare NHS Foundation Trust is dedicated to providing top-notch community healthcare services.
- Benefits: Enjoy part-time hours, flexible working days, and the chance to make a real impact in healthcare.
- Why this job: Be part of a supportive team, gain valuable experience, and contribute to children's health and wellbeing.
- Qualifications: Good communication skills and the ability to handle sensitive information are essential; previous admin experience is a plus.
- Other info: This role is permanent, offering 20 hours per week, ideally over four days.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a Support Medical Secretary to join our Child in Care Admin Team within the Community Paediatric Service of the Children and Families Division. Based at Allen's Croft Children's Centre, Kings Heath Birmingham B14 6RP. This is a permanent post offered on a part-time basis, working 20 hours per week (preferably over 4 days - 5hrs per day).
This interesting role requires the ability to work well on your own initiative whilst being committed to teamwork. This position also requires good communication skills and the ability to meet the demands of working in a busy environment.
You will be responsible for the provision of a comprehensive secretarial and administrative service in respect of Children in Care and Adoption clinics for a team of Community Paediatric Doctors. Duties will include:
- Audio typing and handling telephone calls.
- Liaising closely with Doctors and Administrative colleagues.
- Organising correspondence around clinic appointments.
- Typing of confidential, complex, and often sensitive clinical reports.
You will have the ability to work under pressure, prioritise your workload, and deal with confidential and sensitive issues in a professional manner. This role is 20 hours per week as a Supporting Secretary providing a comprehensive secretarial and administrative service for the Community Paediatric Doctors within the Children in Care Team.
Be Part of Our Team... BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. We deliver over 100 clinical services, in people's homes, health centres, clinics, and inpatient facilities. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Key Responsibilities:
- Accurate transcription (either by digital dictation, audio, or copy typing) of confidential correspondence, reports, notes of meetings, and any other correspondence within agreed and acceptable timescales.
- Making and receiving telephone calls, ensuring all messages are taken and relayed accurately.
- Using own judgement to resolve problems arising.
- Daily contact with members of the Community Paediatric Team, Children in Care Team, and the Central Booking Service.
- Acting as a link between the Team and parents/carers by telephone/face-to-face, ensuring confidentiality is maintained at all times.
Please refer to the attached Job description and Person Specification documents for full details of the main duties and responsibilities.
This advert closes on Friday 29 Nov 2024.
Band 3 Supporting Medical Secretary Birmingham Community Healthcare NHS Foundation Trust employer: Evasion-design.com
Contact Detail:
Evasion-design.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Supporting Medical Secretary Birmingham Community Healthcare NHS Foundation Trust
✨Tip Number 1
Familiarise yourself with the specific duties of a Supporting Medical Secretary. Understanding the nuances of audio typing and handling sensitive information will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of Birmingham Community Healthcare NHS Foundation Trust. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Prepare to discuss your experience in managing confidential information and working under pressure. Think of specific examples that showcase your ability to prioritise tasks effectively in a busy environment.
✨Tip Number 4
Research the Community Paediatric Service and its role within the Children and Families Division. Being knowledgeable about their mission and values will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Band 3 Supporting Medical Secretary Birmingham Community Healthcare NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Highlight your relevant experience in secretarial and administrative roles, especially in healthcare settings.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication skills, ability to work under pressure, and any experience with audio typing or handling sensitive information.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how your skills meet the demands of the position, particularly your ability to work independently and as part of a team.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a secretarial role.
How to prepare for a job interview at Evasion-design.com
✨Showcase Your Communication Skills
As a Supporting Medical Secretary, strong communication skills are essential. Be prepared to discuss how you've effectively communicated with colleagues and clients in previous roles. Use specific examples to demonstrate your ability to handle sensitive information professionally.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. During the interview, highlight your experience in managing multiple tasks and prioritising workloads. Discuss any tools or methods you use to stay organised, especially in busy environments.
✨Familiarise Yourself with Medical Terminology
Understanding medical terminology is crucial for this position. Brush up on relevant terms and be ready to discuss how you’ve used them in past roles. This will show your commitment to the role and your ability to adapt quickly.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to resolve issues under pressure or maintain confidentiality. Practising these scenarios can help you articulate your thought process clearly during the interview.