L\'Oréal Luxe Indi Brands Beauty Advisor, Selfridges London (37.5 hours)

Working for L'Oréal Indi Brands, nothing gets in the way of good vibes. We make authentic connections and encourage our teams and customers to be unapologetically themselves. Conventional beauty has never been our thing. We value self-expression, pushing boundaries, and empowering our community. Our brands move at the speed of culture, drive innovation, and see the beauty in everything. We believe that skin knows no gender and one size doesn’t fit all when it comes to Make-Up and have a passion for helping people achieve their own goals. Our teams create a space where people explore, play, have fun, and everyone feels welcome.

Join us and become a Brand Ambassador across the L'Oréal Indi Brands including Urban Decay and IT Cosmetics with our Multi-Tasking, Jaw Dropping, long-lasting efficacious products.

What you’ll be doing:

• Providing an unforgettable experience by being an Indi Brand Ambassador.
• Contributing to your brand, counter community, values, and shared goals.
• Achieving individual goals agreed with your counter manager.
• Keeping up to date with the latest Make-Up, skincare, and wellness trends.
• Delivering an unforgettable experience through the Indi Brand service.
• Proactively make authentic connections with customers.
• Demonstrate our products that match customer goals, sharing brand stories, product knowledge, tips, and hacks.
• Updating new and existing customers about exciting events on counter.
• Eventing and Animating – Bring to life fun and inclusive moments/events across Indi brands creating both on-counter events/internal/external link-ups.
• Being an Indi Brand advocate – Sharing all about the Indi brand community, our brands, and products on internal and external social channels in line with company policies.
• Working as a team to ensure all training is followed and completed.
• Administration - completing individual worksheets daily/weekly online and offline (Tamigo/One Retail).
• Hygiene/Housekeeping – Ensure all counter standards are met.

What you’ll need:

• To be enthusiastic about make-up/skincare or wellness.
• To enjoy making connections with customers and be at ease talking to people about our products and brands.
• A desire to help meet customers' needs and create memorable experiences.
• A desire to achieve goals and create activity in-store.
• To enjoy working in a Retail environment and as part of a team.
• To be comfortable with technology and happy to engage across our channels.
• Clear communication skills.
• Able to work flexibly as per the needs of the business.
• Sufficient right to work in the UK and the right to travel within the UK and Ireland.

Support and development will you receive:

• An Indi brand induction will consist of face-to-face and online modules in your first 3 months.
• Regular training with your Area Manager, Education Manager, and Peers.
• Education on Service, Retail, Skin Care, Make-Up, and Wellness.
• A full training induction will also be held in our beautiful head office in Hammersmith, London to connect you with the rest of the Indi Brand Community.
• Regular training events where you get your hands on the latest innovation and trend-setting products.
• Self-learning is at your fingertips, with access to our internal platform that allows you to connect with the wider Indi Brand Community.
• The opportunity to work with your counter manager, Area Manager, and Education team to progress into future roles.

Benefits And Rewards:

• Competitive Salary & Commission Scheme.
• Access to 35 brands worth of products within our L'Oréal Staff Shop.
• 30 days holiday (inclusive of BH’s).
• Additional support on Mental health and financial advice is also on offer.

At L'Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L'Oréal.