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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Perfect for those seeking flexible hours and a fun work environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some locations may have limited public transport.
£14.40 per hour includes nightshift premium - 14 Hours per week - 11pm-7am
Address: Grantham Services, A1 Gonerby Moor, Grantham, Lincolnshire, NG32 2AB
Joining Moto is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes, and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Where our customer’s journey pauses, yours just begins. Apply today.
*Please note internally this role is called Customer Service Assistant.*
Annual bonus scheme equivalent to 1 week's salary based on average hours worked.
Night Barista - Costa employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and offerings. Knowing the different types of coffee, teas, and specialty beverages will not only impress during your interview but also show your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have direct experience, think of times when you've provided excellent service in other roles or situations, and be ready to share those examples.
✨Tip Number 3
Since this is a night shift position, make sure to express your flexibility and willingness to work during those hours. Employers appreciate candidates who are committed to the schedule.
✨Tip Number 4
Visit the Grantham Services location if possible. Getting a feel for the environment and observing how the team operates can give you valuable insights to discuss during your application process.
We think you need these skills to ace Night Barista - Costa
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa is looking for in a Night Barista. Focus on the key responsibilities and skills mentioned, such as customer service and coffee preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills that would make you a great fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa specifically and how you can contribute to their mission of transforming the UK's rest stop experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with customers.
✨Highlight Your Flexibility
Since this role involves night shifts, it's important to demonstrate your flexibility and willingness to work during those hours. Be prepared to discuss your availability and how you can manage working late.
✨Emphasise Teamwork Skills
Working as a barista requires collaboration with colleagues. Share examples of how you've successfully worked in a team environment, whether in previous jobs or group projects, to show that you're a team player.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might encounter and how you would handle them. Being able to demonstrate your problem-solving skills and ability to remain calm under pressure will impress the interviewers.
