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- Tasks: Supervise staff and ensure excellent customer service as a Duty Supervisor and Sports Attendant.
- Company: Join the ESMS Sports Centre, a vibrant community hub for local schools and residents.
- Benefits: Enjoy flexible part-time hours with competitive pay and a supportive work environment.
- Why this job: Be part of a dynamic team that values community engagement and personal growth.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Work approximately 11.25 hours per week on a rotational shift basis.
The ESMS Sports Centre at Ravelston is recruiting for 2 part-time Sports Attendants and Duty Supervisors to join our staff on a permanent basis for two days per week. ¾ of the shifts will be as a Duty Supervisor and ¼ of the shifts as a Sports Attendant. The centre is part of the Ravelston Sports Club, a members club serving the community of ESMS Schools. Membership is open to School pupils, staff, and the families of these groups. We also offer community membership for residents within the local area.
On a day-to-day basis as a Duty Supervisor, you will play a key role in supervising the financial, human, and physical resources on a shift-to-shift basis, achieving the financial, customer, employee, internal business processes, and learning growth objectives of the organisation. You will provide line supervision, support, guidance, and leadership to facility staff to deliver excellent customer service.
As a Sports Attendant, you will be responsible for acting as the first point of contact for our customers, creating a welcoming environment, and helping our customers to get the best experience on every visit.
Hours of work may vary from week to week; however, we can anticipate the postholder will be contracted for an average of 11.25 hours per week over 2 days, on a 2-week rotational shift. Remuneration will be on the ESMS Support Staff Salary Scale C for shifts as a Sports Attendant (£11.44 - £11.51 per hour) and E for shifts as a Duty Supervisor (£12.95 per hour) and is depending upon experience and qualifications.
APPLICATION PROCEDURE
Applicants must complete the Support Staff application form and Equal Opportunities Monitoring form to be considered for this position. Please note CVs and cover letters will not be accepted. Any enquiries about this position should be directed to Recruitment at recruitment@esms.org.uk.
Sports Attendant and Duty Supervisor employer: The Independent Schools Council
Contact Detail:
The Independent Schools Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sports Attendant and Duty Supervisor
✨Tip Number 1
Familiarise yourself with the ESMS Sports Centre and its community. Understanding the values and services offered will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Highlight any previous experience in customer service or supervisory roles. Be ready to share specific examples of how you've successfully managed teams or enhanced customer experiences in past positions.
✨Tip Number 3
Prepare to discuss your approach to teamwork and leadership. As a Duty Supervisor, you'll need to show that you can motivate and guide staff effectively, so think of scenarios where you've done this before.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. Since the hours may vary, showing that you're open to different shifts and can handle changing circumstances will make you a more attractive candidate.
We think you need these skills to ace Sports Attendant and Duty Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of both the Sports Attendant and Duty Supervisor roles. Familiarise yourself with the job description to tailor your application accordingly.
Complete the Application Form: Since CVs and cover letters are not accepted, focus on filling out the Support Staff application form thoroughly. Ensure that all sections are completed accurately and reflect your relevant experience and skills.
Equal Opportunities Monitoring Form: Don't forget to fill out the Equal Opportunities Monitoring form as part of your application. This is a crucial step in the process and should be completed alongside your main application form.
Double-Check Your Submission: Before submitting your application, review all your entries for any errors or omissions. A well-presented application can make a significant difference in how you are perceived by the hiring team.
How to prepare for a job interview at The Independent Schools Council
✨Understand the Role
Make sure you have a clear understanding of both the Sports Attendant and Duty Supervisor roles. Familiarise yourself with the responsibilities and expectations outlined in the job description, as this will help you answer questions confidently.
✨Showcase Customer Service Skills
As a Sports Attendant, you'll be the first point of contact for customers. Prepare examples of how you've provided excellent customer service in the past, and be ready to discuss how you would create a welcoming environment for visitors.
✨Demonstrate Leadership Abilities
For the Duty Supervisor role, it's important to highlight your leadership skills. Think of instances where you've successfully led a team or managed a situation, and be prepared to share these experiences during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about the team dynamics, training opportunities, or how success is measured in the position.
