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- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: RBH Hospitality is a top-rated employer in the hospitality industry, valuing diversity and wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and wellness events.
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment with great perks.
- Qualifications: Must be friendly, detail-oriented, and able to handle late-night guest requests.
- Other info: Join a diverse team committed to creating a welcoming atmosphere for all guests.
The predicted salary is between 20000 - 30000 £ per year.
JOIN US at RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
OUR HOTEL The Milner York
OUR BENEFITS You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT THE MILNER YORK
What you'll be doing... Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it's room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night's stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone's ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who's comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Compensation: To be discussed
Night Team Member employer: RBH
Contact Detail:
RBH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing the ins and outs of The Milner York will help you engage confidently during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your experience in customer service, especially during late hours. Share specific examples of how you've handled guest requests or managed situations under pressure to demonstrate your suitability for the Night Team Member position.
✨Tip Number 3
Showcase your adaptability and reliability. Prepare to discuss times when you've successfully worked independently or as part of a team, particularly in fast-paced or quiet environments, to illustrate your fit for the night shift.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can use to tailor your approach.
We think you need these skills to ace Night Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Night Team Member does. Highlight your relevant experience and skills that align with the responsibilities mentioned, such as handling check-ins and managing guest requests.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Emphasise any night shift experience or roles where you had to be detail-oriented, especially in handling audits or reports.
Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you are drawn to working at RBH and how your values align with their commitment to diversity and employee wellbeing.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the Night Team Member position.
How to prepare for a job interview at RBH
✨Show Your Night Owl Spirit
Make sure to express your enthusiasm for working night shifts. Share any previous experiences that highlight your comfort and energy during late hours, as this role requires someone who thrives in the quiet buzz of the night.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since the role involves welcoming guests and handling requests, showcasing your friendly and welcoming nature will be key to impressing the interviewers.
✨Highlight Your Attention to Detail
Discuss your experience with tasks that require accuracy, such as handling audits or reports. Being detail-oriented is crucial for this position, so be ready to provide specific instances where your attention to detail made a difference.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Share examples of how you've successfully collaborated with others while also being self-sufficient, especially in high-pressure situations.
