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- Tasks: Support customers, manage data, and ensure smooth communication between clients and production.
- Company: Join a leading manufacturer in Aerospace Engineering, tackling complex challenges with cutting-edge technology.
- Benefits: Competitive salary, opportunities for travel, and a dynamic work environment.
- Why this job: Be part of a collaborative team that values strong relationships and attention to detail.
- Qualifications: Previous commercial experience and ideally some background in the aerospace industry.
- Other info: Occasional travel within the UK and Europe is required.
The predicted salary is between 24000 - 36000 £ per year.
Job title: Customer Account Coordinator Location: Bristol Salary: £30,000 Our client is a specialist manufacturer of high-complex tolerance components in the Aerospace Engineering field. With extensive machining capabilities allowing this business to take on the toughest aerospace engineering challenges. The Commercial team externally and internally work between the customers and production. With regular reviews being in place this will require occasional travel within the UK and Europe. Responsibilities for the Customer Account Coordinator Communicate with customers to support and understand their requirements Maintain customer data and ensure systems are up to date Manage incoming business calls and connections to internal departments Ability to analyse potential delivery concerns from provided data Work closely with internal stakeholders to meet customer dates Negotiating order book changes with clients as appropriately required including price and timing Attend client meetings / progress calls Essential skills, knowledge and experience required for the Customer Account Coordinator Previous Commercial experience Previous Aerospace industry experience is desirable Ability to create and maintain accurate records Good relationship building skills Strong attention to detail Well established negotiating skills
Customer Account Coordinator employer: Daniel Owen Ltd
Contact Detail:
Daniel Owen Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Coordinator
✨Tip Number 1
Familiarize yourself with the aerospace industry and its specific challenges. Understanding the technical aspects and common issues faced by manufacturers will help you communicate effectively with clients and internal teams.
✨Tip Number 2
Develop your negotiation skills by practicing scenarios that involve price and timing discussions. Role-playing with a friend or mentor can help you feel more confident when negotiating with clients.
✨Tip Number 3
Network with professionals in the aerospace sector. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 4
Stay organized and detail-oriented. Use tools like spreadsheets or project management software to track customer interactions and ensure that all data is accurate and up-to-date, which is crucial for this role.
We think you need these skills to ace Customer Account Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Account Coordinator position. Understand the key responsibilities and required skills, especially those related to customer communication and relationship building.
Tailor Your CV: Customize your CV to highlight relevant experience in commercial roles and any background in the aerospace industry. Emphasize your relationship-building skills and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses how your previous experience aligns with the responsibilities of the Customer Account Coordinator. Mention your ability to manage customer data and negotiate effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Daniel Owen Ltd
✨Show Your Aerospace Knowledge
Make sure to brush up on your knowledge of the aerospace industry. Be prepared to discuss any relevant experience you have and how it relates to the role of Customer Account Coordinator.
✨Demonstrate Communication Skills
Since the role involves a lot of communication with customers, practice articulating your thoughts clearly. Think of examples where you've successfully managed customer relationships or resolved issues.
✨Highlight Your Attention to Detail
Prepare to give examples that showcase your attention to detail. This could include instances where you maintained accurate records or identified potential delivery concerns before they became issues.
✨Be Ready for Negotiation Scenarios
Expect questions about negotiation skills. Prepare to discuss past experiences where you negotiated changes with clients, focusing on how you balanced their needs with company policies.
