Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Trainee Enforcement Agent, you'll visit properties to help customers in debt find solutions.
- Company: Join Bristow and Sutor, a leader in debt recovery with over 40 years of experience.
- Benefits: Enjoy a competitive salary, commission structure, company car, flexible hours, and 28 days paid leave.
- Why this job: This role offers independence, meaningful work, and the chance to make a real difference in people's lives.
- Qualifications: We're looking for resilient problem solvers with strong interpersonal skills and a commitment to integrity.
- Other info: Full training provided, with opportunities for career development and a supportive team culture.
The predicted salary is between 23800 - 26000 £ per year.
Company Description
About Bristow and Sutor
Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years, supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their efforts.
Trainee or Certificated Enforcement Agent - Manchester (Home Based)
Do you want the security of a salary but the opportunity for unlimited earning? Do you like the idea of being your own boss whilst working for a market-leader that will fully support and train you to the highest standards? Would you like to have your own company car, expenses and state of the art technology that enables you to work smart? Do you want flexible work where you control how you plan your day? Do you like the sound of working outdoors, meeting and working with people from all walks of life?
If yes, read on, as we have an excellent opportunity for you. We’re looking for the best enforcement agents, whether you are new to the business or already trained.
What you’ll do:
Once trained, you’ll be out in the field, making visits to the properties of customers in debt. Your goal is to help them reach the best solution to avoid further action taking place.
To understand a typical day in the life of an enforcement agent, meet some of our team:
- Dean, ex-soldier, 15 years with Bristow and Sutor: “My average day involves visiting properties, speaking with customers or if they aren’t there, speaking with neighbours. Some visits are simple, we just take payments or make arrangements, help them complete a questionnaire and update the system… Job done. Others can be more challenging; we might need to take control of their goods and remove where necessary. I like that the job enables me to earn what I deserve.”
- Claire, newly trained, one year with Bristow and Sutor: “I never imagined a career in enforcement but always wanted to work in public services. My typical day involves planning my work schedule, what properties I need to visit and by when. I like helping debtors find the best solution. Being an enforcement agent isn’t about scaring people or being a bully. It’s about encouraging people to understand how they can find the best solution. Sometimes that involves directing vulnerable customers to support services. That part of the job is really rewarding, knowing I can help prevent someone from having to go through further stresses.”
What you’ll need to succeed:
- For this role, it is essential that you are a resilient problem solver who can think on their feet.
- Strong interpersonal skills – the ability to stay calm and influence people to find the best solutions.
- Trustworthy and honest - we want to be able to trust you to do your job to the highest standard, treating people with respect and dignity.
- Balanced and fair - make decisions with integrity, using different tactics to handle challenging or vulnerable customers.
- Determined and Disciplined - you’ll go the extra mile to get the job done and be rewarded for your results.
Benefits:
What’s in it for you?
- Basic Salary of £23,800 to £26,000 + A commission and bonus structure that rewards your efforts, skills and success rates (£40,000-70,000 OTE).
- Company Car.
- Fuel Card and Business Expenses.
- Flexible working hours.
- Smartphone.
- Company pension plan.
- Company Life Assurance Plan.
- 28 days paid annual leave.
- Full training and Certification to become a Certified Enforcement Agent.
- Funded court certification and Insurance.
- Opportunities for future training and career development.
Contract: Full-time, permanent, directly employed (PAYE). The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made. Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.
Trainee Enforcement Agent employer: Bristow & Sutor Group
Contact Detail:
Bristow & Sutor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Enforcement Agent
✨Tip Number 1
Familiarise yourself with the debt recovery enforcement sector. Understanding the challenges and responsibilities of an enforcement agent will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former enforcement agents. Engaging with professionals in the field can provide you with valuable insights and tips on how to succeed in the role, as well as potentially giving you a referral when applying.
✨Tip Number 3
Highlight your interpersonal skills in conversations. Since strong communication is key in this role, practice discussing scenarios where you've successfully resolved conflicts or helped others find solutions, showcasing your ability to stay calm under pressure.
✨Tip Number 4
Prepare for situational questions during interviews. Think about how you would handle various challenging situations with customers, especially vulnerable ones, and be ready to explain your thought process and decision-making strategies.
We think you need these skills to ace Trainee Enforcement Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Trainee Enforcement Agent. Emphasise your problem-solving abilities, interpersonal skills, and any previous experience in customer service or public services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Bristow and Sutor. Mention why you are interested in the enforcement sector and how your values align with their commitment to treating customers with respect and dignity.
Highlight Relevant Skills: In your application, specifically mention skills such as resilience, trustworthiness, and the ability to remain calm under pressure. Provide examples from past experiences where you demonstrated these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Bristow & Sutor Group
✨Showcase Your Problem-Solving Skills
As a Trainee Enforcement Agent, you'll need to demonstrate your ability to think on your feet. Prepare examples from your past experiences where you've successfully resolved issues or helped others find solutions, especially in challenging situations.
✨Emphasise Interpersonal Skills
Strong interpersonal skills are crucial for this role. During the interview, highlight your ability to communicate effectively and build rapport with diverse individuals. Share instances where you've influenced others positively or handled sensitive conversations with care.
✨Demonstrate Trustworthiness and Integrity
Bristow and Sutor values honesty and trust. Be prepared to discuss how you uphold these values in your work. You might want to share experiences that showcase your commitment to treating people with respect and dignity, especially in difficult circumstances.
✨Express Your Determination and Discipline
The role requires a determined and disciplined approach. Convey your willingness to go the extra mile to achieve results. Discuss any relevant experiences where your determination led to success, and how you manage your time effectively to meet goals.
