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- Tasks: Join our team as a Room Attendant, cleaning guest rooms and ensuring a fantastic experience.
- Company: WGC is the UK's top hotel services company, serving over 24 million guests annually.
- Benefits: Enjoy flexible hours, life insurance, wellbeing support, and discounts from 50 retailers.
- Why this job: This role offers amazing career progression with a £10,000 training budget for your growth.
- Qualifications: Previous housekeeping experience is a plus, but we value enthusiasm and a willingness to learn.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 27600 - 31200 £ per year.
Clayton Cambridge, 27-29 Station Rd, Cambridge, CB1 2FB
Rate: £13.30 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression.
WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.
In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.
Your role will include:
- Cleaning guest rooms to the hotel standard
- Replenishing linen and guest supplies
- Providing a great guest experience
- Reporting any maintenance faults and dealing with lost property
- Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper
If you have previous experience of working in a housekeeping environment or you’re looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.
We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.
Room Attendant employer: WGC Ltd.
Contact Detail:
WGC Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest experience will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle challenges, such as dealing with difficult guests or managing time effectively. This will demonstrate your problem-solving skills and ability to maintain a positive guest experience.
✨Tip Number 4
Research WGC's values and commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can make a strong impression during the interview process.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Personalised CV: Create a CV that showcases your previous experience in housekeeping or related fields. Emphasise any specific skills such as attention to detail, time management, and customer service that are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you want to work for WGC and how you can contribute to their mission of delivering excellent guest experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Room Attendant.
How to prepare for a job interview at WGC Ltd.
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, such as ensuring cleanliness and organisation in your past roles.
✨Emphasise Your Teamwork Skills
You'll be working closely with the housekeeping team, so it's important to showcase your ability to collaborate effectively. Share examples of how you've successfully worked in a team environment in the past.
✨Demonstrate Your Customer Service Mindset
WGC values great guest experiences, so be prepared to discuss how you can contribute to this. Talk about any previous roles where you provided excellent customer service and how you handled guest requests or complaints.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you understand if it's the right fit for you. Consider asking about training opportunities or career progression.
