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- Tasks: Join our workshop team to prepare gaming machines and equipment while meeting deadlines.
- Company: Merkur Casino UK is a leading gaming machine provider, part of the Gauselmann Group.
- Benefits: Enjoy up to 25 days holiday, pension scheme, life assurance, and employee discounts.
- Why this job: This role offers hands-on experience in a dynamic environment with growth opportunities.
- Qualifications: Preferred experience in a relevant industry; strong organisation and communication skills required.
- Other info: We promote a safe, inclusive workplace free from harassment.
The predicted salary is between 20800 - 36400 £ per year.
We are looking for someone to join our existing workshop team within a Technical Support - Workshop Technician position. The role will suit someone who is motivated, hardworking, and committed to their professional growth and career development. You will support the Head of Product and the wider workshop team in a variety of tasks including preparing gaming and ancillary equipment all whilst working to strict deadlines.
Key responsibilities of the role:
- Gaming machine and ancillary equipment preparation as allocated on a weekly basis by the Technical Support Workshop Supervisor.
- Maintain the agreed standard for gaming machine and ancillary equipment preparation.
- To effectively communicate with all of the Gaming Support team.
- Ensure all MARS related issues are communicated to Technical Support Workshop Supervisor.
- To ensure quality control on the gaming machine and ancillary equipment preparation.
What you will need:
- Preferred experience within a relevant industry.
- Superior organisation and communication skills.
- Capacity to work independently and as part of a wider team.
- Intermediate levels of computer skills.
- Ability to learn new techniques and skills.
Here’s what’s in it for you:
- Up to 25 days of holiday, plus bank holidays, related to service.
- Contributory Pension Scheme.
- Life Assurance.
- Employee Assistance Programme.
- Long-service rewards.
- Employee discount shopping schemes.
About Us:
Merkur Casino UK are part of the Gauselmann Group, a family owned German company which trades in over 40 European countries and is regarded as the foremost provider of gaming machines in the UK. Merkur Casino UK is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
Technical Support - Workshop Technician employer: MERKUR Casino UK
Contact Detail:
MERKUR Casino UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support - Workshop Technician
✨Tip Number 1
Familiarise yourself with the gaming industry, especially the types of machines and equipment used. Understanding the technical aspects and common issues can give you an edge during discussions with the team.
✨Tip Number 2
Showcase your organisational skills by preparing a mock schedule for how you would manage tasks in a workshop environment. This demonstrates your ability to work under deadlines and manage multiple responsibilities effectively.
✨Tip Number 3
Brush up on your communication skills by practising how to explain technical issues clearly and concisely. Being able to communicate effectively with both technical and non-technical team members is crucial in this role.
✨Tip Number 4
Research Merkur Casino UK and their products to understand their values and mission. Tailoring your conversation to align with their goals can show your genuine interest in the company and the role.
We think you need these skills to ace Technical Support - Workshop Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Technical Support - Workshop Technician position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in technical support or related industries. Mention specific tasks you've handled that relate to gaming machine preparation or quality control.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples in your application of how you've successfully communicated within a team or resolved issues in past positions.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for the role.
How to prepare for a job interview at MERKUR Casino UK
✨Show Your Technical Knowledge
Make sure to brush up on your technical skills related to gaming machines and ancillary equipment. Be prepared to discuss any relevant experience you have in the industry, as this will demonstrate your capability to handle the responsibilities of the role.
✨Highlight Your Communication Skills
Since effective communication with the Gaming Support team is crucial, think of examples where you've successfully communicated in a team setting. This could be during previous jobs or projects where collaboration was key.
✨Demonstrate Your Organisational Skills
The role requires superior organisation skills, so be ready to share how you manage your time and tasks. Discuss any tools or methods you use to stay organised, especially when working under tight deadlines.
✨Express Your Willingness to Learn
Show enthusiasm for learning new techniques and skills. Mention any past experiences where you quickly adapted to new challenges or technologies, as this will reflect your commitment to professional growth.
