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- Tasks: Join us as a Housekeeper, ensuring guest rooms and public areas are spotless and inviting.
- Company: The Forest Hotel is dedicated to providing exceptional hospitality and a welcoming atmosphere.
- Benefits: Enjoy competitive pay, flexible schedules, and opportunities for growth in a supportive environment.
- Why this job: Make a real impact on guest experiences while working in a positive team culture.
- Qualifications: No prior experience needed; just bring a keen eye for detail and a friendly attitude.
- Other info: Full-time role with early starts; perfect for those who love a dynamic work environment.
The predicted salary is between 20000 - 28000 £ per year.
Salary: Hourly and Competitive - Depending on Experience
Location: The Forest Hotel, B93 8JA
Job Type: Full-Time: 5 Days a week
We are seeking a detail-oriented and reliable Full-Time Hotel Housekeeper to join our team. The successful candidate will play a crucial role in ensuring that all guest rooms, common areas, and facilities are clean, well-maintained, and inviting. Your attention to detail and dedication will directly impact our guests' overall experience. The job will involve cleaning the bar areas and downstairs facilities and ensuring that all bedrooms are cleaned in a timely manner.
Key Responsibilities:- Room Cleaning: Clean and prepare guest rooms, including making beds, dusting, vacuuming, sanitising bathrooms, and replenishing supplies like toiletries and towels.
- Public Area Maintenance: Ensure cleanliness of hotel public areas, including hallways, lobbies, and restrooms.
- Linen Handling: Change and replace bedding, towels, and other linens as required, following hotel procedures for laundry.
- Restocking: Replenish room amenities such as toiletries, coffee, tea, and glassware.
- Quality Checks: Inspect rooms and common areas for cleanliness, damages, or maintenance needs, reporting any issues to the supervisor.
- Guest Requests: Respond to guest requests for additional amenities or special needs in a timely and professional manner.
- Safety and Sanitation: Follow all hotel safety protocols and ensure proper disposal of waste, including hazardous materials.
- Team Collaboration: Work closely with other housekeeping staff and hotel departments to ensure guest satisfaction and operational efficiency.
- Experience: Prior housekeeping experience is preferred but not required. On-the-job training will be provided.
- Physical Ability: Must be able to move clean and dirty laundry bags to and from the hotel, stand, walk, and bend for extended periods.
- Attention to Detail: Must have a keen eye for cleanliness and room presentation.
- Time Management: Ability to manage time effectively and prioritise tasks during busy periods.
- Communication Skills: Basic understanding of English is required to interact with team members and guests.
- Customer Service Oriented: A friendly and positive attitude towards guests and fellow employees.
This is a full-time position requiring flexibility to work weekends and holidays. You will need to be available to work very early - some days starting at 6am.
Why Work with Us?- Competitive hourly pay
- Flexible scheduling
- Opportunity to grow within the hotel
- Positive and supportive work environment
If you take pride in creating a welcoming and clean environment, we'd love to have you on our team! Apply today through our online form.
Housekeeper & Cleaner - Full Time employer: Forest Hotel
Contact Detail:
Forest Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper & Cleaner - Full Time
✨Tip Number 1
Familiarise yourself with the specific cleaning protocols and standards used in hotels. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during the interview process.
✨Tip Number 2
Demonstrate your attention to detail by preparing examples of how you've maintained cleanliness in previous roles. Be ready to discuss specific situations where your efforts positively impacted customer experiences.
✨Tip Number 3
Showcase your time management skills by discussing how you prioritise tasks, especially during busy periods. Being able to efficiently manage your workload is crucial in a fast-paced hotel environment.
✨Tip Number 4
Emphasise your customer service orientation. Share any experiences where you went above and beyond to meet guest needs, as this will highlight your commitment to creating a positive experience for hotel guests.
We think you need these skills to ace Housekeeper & Cleaner - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in housekeeping or cleaning roles. Emphasise your attention to detail and ability to manage time effectively, as these are key qualities for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention your willingness to learn and adapt, especially if you lack prior experience, and how you can contribute to creating a welcoming environment for guests.
Highlight Relevant Skills: In your application, focus on skills such as teamwork, communication, and customer service. These are essential for interacting with guests and collaborating with other staff members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Forest Hotel
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, be prepared to discuss specific examples of how you've ensured cleanliness and organisation in previous roles or even at home. This will demonstrate your commitment to maintaining high standards.
✨Demonstrate Time Management Skills
The role requires effective time management, especially during busy periods. Share instances where you successfully prioritised tasks or managed your time efficiently in past jobs. This will show that you can handle the demands of the position.
✨Emphasise Customer Service Orientation
A friendly and positive attitude is key in hospitality. Be ready to talk about how you've interacted with customers or guests in the past, highlighting any positive feedback you've received. This will illustrate your ability to create a welcoming environment.
✨Prepare for Practical Questions
Expect questions related to cleaning procedures and safety protocols. Brush up on basic cleaning techniques and hotel safety standards. Showing that you understand these aspects will reassure the interviewer of your readiness for the role.
