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- Tasks: Engage with customers, explain games, and ensure a fun gaming experience.
- Company: Grosvenor Casinos is on a mission to be the UK's favourite casino destination.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for growth.
- Why this job: Join a dynamic team, connect with diverse people, and make a positive impact in the community.
- Qualifications: Must be 18+, have a fantastic personality, and hold a PFLC.
- Other info: Be ready to work nights, weekends, and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
We are Grosvenor Casinos and we are on a journey to become the UK’s most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us.
As an experienced dealer you will:
- Acknowledge, welcome and assist customers in gaming
- Understand the games, payouts and who are our high value members
- Connect with first time customers, explaining how the games are run
- Follow guidance from the CADS and gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
- Be aware and hold as a high priority safer gambling - looking out for signs of customers that display problem gambling & inform a manager
Qualifications:
- A fantastic personality
- Holder of a PFL
- Collaborate and work as part of the wider casino team
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
Applicants must be 18+ & have the right to work in the UK.
Experienced Casino Dealer employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Casino Dealer
✨Tip Number 1
Familiarise yourself with the specific games offered at Grosvenor Casinos. Understanding the rules, payouts, and strategies for popular games like blackjack and roulette will help you stand out during interviews and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Highlighting your ability to connect with both seasoned players and newcomers will be crucial in demonstrating your fit for the team.
✨Tip Number 3
Research Grosvenor Casinos' values and culture. Be ready to discuss how you embody their principles of Service, Teamwork, Ambition, Responsibility, and Solutions in your work ethic and interactions with colleagues and customers.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during nights, weekends, and bank holidays, showing that you're open to this will make you a more attractive candidate.
We think you need these skills to ace Experienced Casino Dealer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an experienced casino dealer. Familiarise yourself with the games, customer service expectations, and the importance of safer gambling.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in customer service or gaming. Emphasise your ability to connect with customers and your understanding of gaming operations.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've provided excellent service in past positions and how you embody the values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Personality
As an experienced casino dealer, your personality is key. Be sure to showcase your friendly and approachable nature during the interview. Remember, they want someone who can connect with customers and create a welcoming atmosphere.
✨Know the Games Inside Out
Familiarise yourself with the games offered at Grosvenor Casinos. Be prepared to discuss the rules, payouts, and strategies for popular games. This will demonstrate your expertise and passion for the role.
✨Emphasise Teamwork
Grosvenor Casinos values collaboration, so highlight your ability to work well within a team. Share examples of how you've successfully collaborated with colleagues in previous roles to enhance customer experiences.
✨Understand Safer Gambling Practices
Be ready to discuss the importance of safer gambling. Show that you are aware of the signs of problem gambling and how to handle such situations responsibly. This will reflect your commitment to customer welfare and the casino's values.
