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- Tasks: Join us as a Retail Sales Advisor, providing top-notch service and support to our customers.
- Company: Be part of a family-run business with 120 years of history and over 190 branches nationwide.
- Benefits: Enjoy 31 days holiday, staff discounts, life assurance, and a pension contribution.
- Why this job: This role offers growth opportunities, a supportive team environment, and the chance to make a difference.
- Qualifications: No experience needed; just bring your customer service skills and a willingness to learn.
- Other info: We welcome neurodiverse candidates and provide support throughout the application process.
The predicted salary is between 20404 - 30212 £ per year.
Location: Cheltenham
Benefits: Free life assurance, 5% salary employer pension contribution subject to employee contributions, Profit share scheme after qualifying period, Staff discounts, Uniform, 31 days holiday including bank holidays.
40 hours a week, Monday to Friday with Saturdays on a rota.
Salary - £25,255.00 per annum/£12.10 per hour plus company pension and benefits.
We have a great opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Cheltenham to provide exceptional service to our customers in our store. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
A family run business for almost 120 years; we have a long history in our industry and have grown to over 190 branches nationwide. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities:
- Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewers service.
- Use product knowledge to provide recommendations and help customers find the best product for their needs.
- Mix paint for customers, process specialist orders, and request special stock within the Branch network.
- Developing sales of the Company product range including wallpaper, paint and fabric.
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service.
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales.
- Assist with stock maintenance in the branch.
- Unload deliveries and ensure stock is distributed throughout the store.
- Keep our Warehouse organised and safe, in line with company standards.
Who we are looking for:
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations.
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues.
- Enjoys working and supporting a team, but can always be relied upon to work as an individual.
- Willing to attend training to become a Fire Marshall and/or First Aider if required.
- Keen to learn, develop skills, and progress within our industry.
- Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate.
In return, we offer a comprehensive benefits package consisting of:
- Competitive rates of pay.
- 31 days holiday including bank holidays increasing with service.
- Free life assurance.
- 5% of your salary employer contribution to the pension plan (subject to employee contributions).
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
- Brewers Colleague discounts giving you huge savings on your home improvements.
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants.
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments.
- Discounts and rewards with selected partners - major high street brands, supermarkets etc.
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis.
- Staff uniform and uniform cleaning tax relief.
- Comprehensive Induction Programme.
After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District.
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Retail Sales Advisor employer: Brewers Decorator Centres
Contact Detail:
Brewers Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the products we offer at Brewers Decorator Centre. Even if you don't have prior experience, showing that you've done your homework on our paint, wallpaper, and fabric ranges can impress during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations with us. Share specific examples of how you've gone above and beyond for customers in previous roles, as this is crucial for a Retail Sales Advisor position.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing past experiences where you collaborated effectively with colleagues. We value a friendly and supportive work environment, so showcasing your team spirit will be beneficial.
✨Tip Number 4
Be prepared to discuss your willingness to learn and develop within the role. We appreciate candidates who are eager to attend training sessions and grow their skills, so express your enthusiasm for personal development.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and teamwork. Use bullet points for clarity and include any specific achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for them specifically and how you can contribute to their team. Be sure to convey your friendly personality and willingness to learn.
Follow Application Instructions: Make sure to complete the mandatory application form as instructed. Double-check that all sections are filled out accurately and that you have included any required documents before submitting your application through our website.
How to prepare for a job interview at Brewers Decorator Centres
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, exceptional customer service is key. Prepare examples of how you've successfully assisted customers in the past, highlighting your ability to understand their needs and provide tailored recommendations.
✨Demonstrate Team Spirit
This role requires a collaborative approach. Be ready to discuss your experiences working in teams, how you support colleagues, and how you contribute to a positive work environment.
✨Express Your Willingness to Learn
The company values candidates who are keen to develop their skills. Share your enthusiasm for learning new things, whether it's about products or processes, and mention any relevant training you've undertaken in the past.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions. Ask about the training process, opportunities for advancement, or how the team collaborates to meet customer needs. This demonstrates your genuine interest in the role.
