Lead Logistics Provider (LLP)

Lead Logistics Provider

Menzies Distribution Solutions is currently seeking a Lead Logistics Provider to join our team based in Carrington. The ideal candidate will have previous transport-related administration and customer service experience gained within a fast-paced distribution environment. Flexibility and accounting administration skills would be advantageous.

The Details

• Salary: £27,735.42 per annum
• Pattern: Monday to Friday
• Hours: Flexible between 07:30 & 16:00
• Holiday Allowance: 28 days inclusive of bank holidays
• Payment: Monthly
• Parking: Onsite

Key Duties and Responsibilities

• Engage with all external and internal customers in a friendly and professional manner to maintain a positive impression.
• Respond promptly and politely to all incoming calls and emails.
• Address customer queries or concerns professionally, courteously, and in a friendly manner.
• Liaise with the management team to ensure smooth operation of the transport department.
• Monitor and chase documentation supporting the transport operation.
• Produce statistics as required.
• Undertake administrative and filing duties to meet the needs of the Transport Department.
• Manage customer orders, ensuring quality, accuracy, delivery timelines, and clear communication with depot staff.
• Handle customer and supplier inquiries and complaints from investigation to resolution.
• Ensure customer requirements are administered in a timely, controlled, and recorded manner.
• Maintain accurate records and processes for charging and audit trails.

Key Experiences and Qualifications

• Excellent computer literacy (Microsoft Office, Word & Excel)
• Previous administrative experience
• Strong numeric skills with a focus on accuracy

Technical Skills and Behavioral Competencies

• Strong verbal and written communication skills
• Analytical and numeracy skills
• Good financial understanding
• Flexibility
• Ability to foster a motivating and focused team environment
• Enthusiastic and energetic personality
• Ability to work under deadlines
• Self-initiative and organizational skills

Benefits

• Pension Scheme
• Employee Assistance Program
• SPIRIT Awards – Peer recognition

Inclusion

Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We promote fair and respectful working practices and aim to diversify our workforce across all areas of the business. We seek to attract talent from the broadest pool, reflecting society, and foster an inclusive culture where everyone can reach their full potential. We support flexible working arrangements where appropriate.

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