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- Tasks: Be the friendly face of our luxury BTR site, handling inquiries and managing customer interactions.
- Company: Join a prestigious property company known for its exceptional service and welcoming atmosphere.
- Benefits: Enjoy weekly pay at £12.50 p/h and a supportive work environment.
- Why this job: Perfect for those who love connecting with people and thrive in dynamic situations.
- Qualifications: Customer service experience is a must; admin skills and IT proficiency are preferred.
- Other info: Immediate start available; ideal for students seeking flexible work.
Temporary Front of House/Receptioinist – £12.50 p/h Leeds, LS12 Immediate, 9:00 – 18:00 – Weekly Pay, PAYE I am currently seeking a temporary receptionist to serve as the initial point of contact for residents at this luxury BTR site. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere. The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service. Your goal will be to exceed customer expectations and establish a strong connection with each resident to understand and meet their needs. Key Requirements: Prior experience in customer service is essential Experience in administrative and reception duties is preferred Proficiency in IT Customer-focused with experience in a service-oriented environment Excellent organisational and communication skills, with the ability to multitask If you have prior experience working as FOH wihin the property industry apply now for immediate consideration! (RitzRecEmpBus)
Front of House/Receptionist employer: Ritz Recruitment
Contact Detail:
Ritz Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Receptionist
✨Tip Number 1
Familiarize yourself with the luxury BTR sector. Understanding the unique needs and expectations of residents in this environment will help you stand out during your interactions.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to convey warmth and professionalism is key. Consider role-playing scenarios to prepare for various customer interactions.
✨Tip Number 3
Brush up on your multitasking abilities. The role requires managing multiple tasks simultaneously, so think of ways to improve your efficiency, like using checklists or prioritizing tasks effectively.
✨Tip Number 4
Showcase your problem-solving skills. Be ready to discuss how you've handled difficult situations in the past, as this will demonstrate your ability to manage challenging customer interactions.
We think you need these skills to ace Front of House/Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your prior experience in customer service and any relevant administrative or reception duties. Use specific examples that demonstrate your ability to manage busy situations and handle difficult customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your warm and friendly demeanor. Emphasize your commitment to providing outstanding customer service and your ability to build strong relationships with residents.
Highlight IT Proficiency: Since proficiency in IT is a key requirement, mention any relevant software or systems you are familiar with. This could include booking systems, communication tools, or general office software.
Showcase Communication Skills: In both your CV and cover letter, provide examples of how your excellent organizational and communication skills have helped you succeed in previous roles. This will demonstrate your ability to multitask and exceed customer expectations.
How to prepare for a job interview at Ritz Recruitment
✨Show Your Warmth
As a Front of House/Receptionist, your friendly demeanor is key. Make sure to greet the interviewer with a smile and maintain a positive attitude throughout the conversation.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer inquiries or resolved conflicts. This will showcase your ability to exceed customer expectations.
✨Highlight Multitasking Abilities
Discuss situations where you managed multiple tasks simultaneously. This role requires excellent organizational skills, so be ready to explain how you prioritize and stay organized under pressure.
✨Familiarize Yourself with IT Tools
Since proficiency in IT is essential, mention any relevant software or tools you are comfortable using. If possible, relate this to how it can enhance your efficiency in managing reception duties.
