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- Tasks: Welcome visitors, answer calls, and assist with admin duties every Monday afternoon.
- Company: Join Suffolk Refugee Support, a dedicated team helping refugees and asylum seekers.
- Benefits: Claim up to £10 daily for travel expenses while gaining valuable experience.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: No specific experience needed; just bring a welcoming attitude and good communication skills.
- Other info: Ideal for those passionate about social justice and helping others.
This is a fast-paced role welcoming visitors to our busy advice service. You'll be part of a team of dedicated and friendly staff and volunteers. Please note, this role requires going up and down stairs.
Tasks:
- Greeting people at the door
- Answering the phone
- Taking and passing on messages
- Making appointments
- Updating details on the database
- Helping out with general admin duties
Skills:
- Calm and welcoming
- Able to input data accurately
- A good level of spoken and written English
- Lived experience of the asylum system or refugee resettlement is desirable but not essential
- Knowledge of the asylum system helpful but not essential
- A second language helpful but not essential
Availability:
This is a weekly role on Monday afternoons.
Expenses:
You can claim up to £10 per day travel expenses.
Seniority level: Entry level
Employment type: Volunteer
Job function: Administrative
Industries: Civic and Social Organizations
Volunteer Receptionist employer: Suffolk Refugee Support
Contact Detail:
Suffolk Refugee Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Receptionist
✨Tip Number 1
Familiarise yourself with the services offered by Suffolk Refugee Support. Understanding their mission and the specific needs of refugees will help you engage more effectively with visitors and demonstrate your commitment during the interview.
✨Tip Number 2
Practice your greeting and phone answering skills. Since this role involves welcoming visitors and handling calls, being warm and approachable in your communication will make a great impression on the team.
✨Tip Number 3
If you have any experience or knowledge related to the asylum system or refugee resettlement, be ready to share it. Even if it's not required, showing that you understand the challenges faced by refugees can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability and commitment to the role. Since this is a weekly position, demonstrating reliability and enthusiasm for volunteering on Monday afternoons will show that you're serious about contributing to the team.
We think you need these skills to ace Volunteer Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Volunteer Receptionist position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Skills: In your CV and cover letter, emphasise your calm and welcoming nature, as well as your ability to input data accurately. If you have any experience with customer service or administrative tasks, make sure to mention it.
Show Your Passion: Express your enthusiasm for supporting refugees and your commitment to the role in your application. Mention any lived experiences or knowledge of the asylum system, even if they are not essential.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Suffolk Refugee Support
✨Show Your Warmth
As a Volunteer Receptionist, you'll be the first point of contact for visitors. Make sure to convey your friendly and welcoming nature during the interview. Practice greeting someone with a smile and a positive attitude, as this will reflect how you would interact with guests.
✨Demonstrate Your Communication Skills
Since the role involves answering phones and taking messages, it's crucial to showcase your spoken and written English skills. Prepare to discuss your previous experiences where effective communication was key, and consider bringing examples of written work if relevant.
✨Highlight Your Organisational Abilities
The position requires handling appointments and updating databases, so emphasise your organisational skills. Be ready to share specific instances where you've successfully managed multiple tasks or maintained accurate records in a busy environment.
✨Express Your Commitment to the Cause
While lived experience of the asylum system is desirable but not essential, showing your passion for helping others can set you apart. Share any relevant volunteer experiences or personal motivations that align with the mission of Suffolk Refugee Support.
