Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in vehicle maintenance and ensure top service standards.
- Company: Join Dennis Eagle, a leader in commercial vehicle repair with a commitment to inclusivity.
- Benefits: Enjoy 25 days holiday, enhanced pension, medical cash plan, and cycle to work scheme.
- Why this job: Be part of a supportive culture that values your skills and offers growth opportunities.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance and HGV Licence required.
- Other info: We guarantee interviews for disabled applicants meeting minimum criteria.
The predicted salary is between 30000 - 42000 £ per year.
Hours: 45 hours per week | between 07:00 and 16:30 Monday to Friday
Are you ready to take charge? As a Workshop Chargehand, you'll oversee workshop personnel and equipment, ensuring top-notch service and compliance with roadworthiness guidelines. You'll be the go-to contact for both external and internal customers, maintaining high standards of health and safety.
Key Responsibilities:- Vehicle Maintenance: Service, repair, and maintain vehicles to DVSA standards.
- People Management: Plan and control workshop staff, manage break times, and support staff development.
- Customer Relations: Communicate with customers, build repair quotes, and ensure satisfaction.
- Job Planning: Plan jobs effectively, sign off service sheets, and manage workshop WIP.
- Compliance: Inspect and prepare vehicles for HGV MOT, maintain documentation, and uphold health and safety regulations.
- Knowledge: Understanding of HGVs, RCVs, and commercial vehicle repair.
- Experience: Proven experience in vehicle maintenance and repair, both body and chassis.
- Qualifications: NVQ Level 3 in Heavy Vehicle Service and Maintenance or equivalent, HGV Licence.
- Skills: Diagnostic and fault-finding skills, ability to read wiring diagrams, effective communication, and problem-solving abilities.
- Other: Willingness to travel and attend training courses as required.
- 25 days holiday plus Bank Holidays: This is based on a 5 day working week (pro rata to 20 days plus Bank Holidays for a 4 day working week).
- Enhanced Pension Scheme and DIS Benefit: The company contributes 5% of total salary into our pension scheme, and 5x basic salary Death In Service.
- Employee Assistance Programme: Access a 24-hour helpline for support with life's challenges, including stress & anxiety, bereavement, relationship advice, tenancy & housing concerns, counselling, financial wellbeing, legal information, substance issues, family matters, childcare support, medical information, and consumer issues.
- Health Shield Medical Cash Plan: All employees receive membership to a company-funded medical cash plan. This scheme allows you to claim cash back for medical expenses, including prescriptions, dental, optical, physiotherapy, specialist consultations, X-rays, and MRI scans.
- GP Anytime: Enjoy access to GP services anytime with our online 24/7 appointment service, featuring on-demand appointments, unlimited consultations, no capped appointment times, and convenient prescriptions.
- Training and Development: We offer mandatory equipment training, a Management Development Programme, and opportunities to upskill through apprenticeships.
- Cycle to Work Scheme: Save on commuting costs and stay healthy with our cycle to work scheme.
- Occupational Health Support and Health Surveillance: Ensure your well-being with our comprehensive occupational health support.
- My Benefits Platform: Enjoy discounts from high street retailers, health & wellness services, entertainment & days out, and home & DIY products.
- Independent Free Mortgage Advice: Receive free, independent advice on mortgages to help you make informed decisions.
At Dennis Eagle we are proud to be an equal opportunities employer and a disability confident organisation. We are committed to fostering an inclusive workplace where diversity is celebrated. As part of our dedication to creating a supportive environment, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We invite you to engage in an open conversation with us about how we can best support you and ensure that your unique skills and talents are recognised and valued. Your success is integral to our collective growth, and we look forward to working together to create a workplace that empowers everyone to thrive.
Workshop Chargehand employer: Dennis Eagle Ltd
Contact Detail:
Dennis Eagle Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Chargehand
✨Tip Number 1
Familiarise yourself with the latest DVSA standards and regulations for vehicle maintenance. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and safety.
✨Tip Number 2
Showcase your people management skills by preparing examples of how you've successfully led a team in a workshop environment. Highlight any specific challenges you faced and how you overcame them to ensure smooth operations.
✨Tip Number 3
Brush up on your customer relations skills. Be ready to discuss how you've effectively communicated with customers in the past, particularly in building repair quotes and ensuring satisfaction.
✨Tip Number 4
Prepare to discuss your diagnostic and fault-finding skills in detail. Bring examples of complex issues you've resolved, as this will showcase your technical expertise and problem-solving abilities.
We think you need these skills to ace Workshop Chargehand
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Workshop Chargehand. Familiarise yourself with vehicle maintenance standards and people management skills required for the role.
Tailor Your CV: Highlight your relevant experience in vehicle maintenance and repair, especially with HGVs and RCVs. Include any qualifications like NVQ Level 3 in Heavy Vehicle Service and Maintenance, and ensure your skills in diagnostics and communication are prominent.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company's commitment to health and safety. Mention specific experiences that demonstrate your ability to manage a team and maintain high service standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at Dennis Eagle Ltd
✨Showcase Your Technical Knowledge
As a Workshop Chargehand, it's crucial to demonstrate your understanding of HGVs, RCVs, and vehicle repair. Be prepared to discuss specific maintenance tasks you've handled and how you ensure compliance with DVSA standards.
✨Highlight People Management Skills
Since you'll be overseeing workshop personnel, share examples of how you've effectively managed teams in the past. Discuss your approach to planning staff schedules, supporting development, and maintaining morale.
✨Emphasise Customer Relations Experience
Customer satisfaction is key in this role. Prepare to talk about your experience in communicating with customers, building repair quotes, and resolving any issues that arise. Show that you can maintain high standards of service.
✨Prepare for Compliance Questions
Expect questions related to health and safety regulations and vehicle inspections. Familiarise yourself with relevant legislation and be ready to explain how you ensure compliance in your previous roles.
