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For Companies At a Glance
- Tasks: Engage customers, showcase Sky products, and create immersive experiences in a vibrant retail environment.
- Company: Sky Retail connects customers to the world of entertainment with a focus on inclusivity and innovation.
- Benefits: Enjoy exclusive discounts, a pension plan, health initiatives, and a supportive work culture.
- Why this job: Join a dynamic team where you can be yourself and make a real impact every day.
- Qualifications: Proactive, people-oriented, with a passion for sales and a curiosity about Sky's offerings.
- Other info: Recognised as an inclusive employer, we prioritise your potential over your CV.
The predicted salary is between 19400 - 22000 £ per year.
At Sky Retail we are the friendly faces connecting new customers to the world of Sky. We have a great opportunity for you to join our team as a Retail Advisor working in one of our unique customer hubs within The Potteries, Stoke-on-Trent.
Salary: £27,210 basic salary with a competitive commission scheme on top
Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers, if the shopping centre is open, so are we.
Benefits: Enjoy exclusive discounts on Sky’s products and services, alongside a pension plan designed to secure your future. Prioritising your wellbeing, we offer Health and Wellbeing initiatives as well as a range of additional perks!
What you’ll do:
- We play a vital role in bringing Sky’s products & services to life for our customers, creating an incredible immersive experience and connecting them to more of what they love, every day.
- You’ll attract & distract people walking by to engage in brilliant conversations, letting your personality shine.
- Look for new and creative ways to engage with our customers and deliver the best service in the country.
- You’ll deliver world-class demonstrations of the latest Sky products and services, expertly matching your customer with their ideal package.
- Be part of a team, building an inclusive culture where we can learn from each other, be authentic, and where everyone can thrive together.
What you’ll bring:
- A proactive and self-driven approach, paired with exceptional people skills. You excel at building meaningful connections, asking insightful questions, and demonstrating genuine curiosity.
- You’ll actively listen to understand needs, provide the best possible solutions and ensure your customer feels heard, valued, and appreciated.
- A real passion for selling and creating opportunities through solutions.
- Show a keen interest in understanding every aspect of our business, with a strong focus on Sky’s products and services, as well as staying informed about the wider market.
Inclusion: Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.
And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait? Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join us and enjoy plenty of on-the-job training and the support you need to get off to the best start at Sky.
To find out more about working with us, search #LifeAtSky on social media.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Thinking of joining the team, we would love to hear from you. There’s more to our work than work. We’ve built an inclusive culture where we can learn from each other and innovate together. There’s plenty of opportunities for you to explore what you’re passionate about.
Retail Sales Advisor - Stoke employer: Sky UK
Contact Detail:
Sky UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor - Stoke
✨Tip Number 1
Familiarise yourself with Sky's products and services. Understanding the latest offerings will not only help you in conversations with customers but also demonstrate your genuine interest in the role during your interactions.
✨Tip Number 2
Practice your people skills by engaging with friends or family in a sales context. This will help you become more comfortable in initiating conversations and building connections, which is crucial for a Retail Sales Advisor.
✨Tip Number 3
Visit the customer hub at The Potteries to observe how current Retail Advisors interact with customers. Take notes on their techniques and approaches, as this can provide valuable insights into what works well in that environment.
✨Tip Number 4
Showcase your enthusiasm for the role by engaging with Sky's social media channels. Commenting on posts or sharing your thoughts about their products can help you stand out and show your passion for the brand.
We think you need these skills to ace Retail Sales Advisor - Stoke
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sky Retail is looking for in a Retail Sales Advisor. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills. Emphasise your people skills, sales experience, and any previous roles where you engaged with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for customer service. Mention specific examples of how you've successfully connected with customers in the past and how you can bring that to Sky.
Show Enthusiasm for Sky: Demonstrate your knowledge of Sky's products and services in your application. Express your excitement about the opportunity to work in an inclusive environment and contribute to the team culture.
How to prepare for a job interview at Sky UK
✨Show Your Personality
As a Retail Sales Advisor, your personality is key! Be yourself during the interview and let your enthusiasm for connecting with customers shine through. This role is all about engaging conversations, so don’t be afraid to showcase your friendly and approachable nature.
✨Know Your Stuff
Familiarise yourself with Sky's products and services before the interview. Being able to discuss them confidently will demonstrate your genuine interest in the role and help you connect better with the interviewers. They’ll appreciate your proactive approach!
✨Practice Active Listening
During the interview, practice active listening. This means really paying attention to the questions being asked and responding thoughtfully. It’s a crucial skill for a Retail Sales Advisor, as understanding customer needs is essential for providing the best solutions.
✨Ask Insightful Questions
Prepare some insightful questions to ask at the end of your interview. This shows that you’re not only interested in the position but also eager to learn more about the company culture and how you can contribute to the team. It’s a great way to leave a lasting impression!
