Associate Project Support Officer

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System C is the UK’s leading health and social care software and services provider. Our user-friendly IT platforms offer a comprehensive view of individuals across all care settings, facilitating service integration and improved care. With over 35 years of experience, we are a reputable British company.

Our Health and Social Care division leverages cutting-edge technologies—such as mobile, wearables, instant messaging, and machine learning—to innovate how services are delivered and how clinicians and patients interact.

Purpose of the Role

The Associate Project Support Officer apprenticeship offers an exciting opportunity to launch your career in project support while earning a Level 4 qualification. You will collaborate with experienced project and PMO professionals, supporting project planning, governance, and delivery across our operations portfolio.

Through practical experience and structured learning, you will develop skills in communication, data management, organization, and stakeholder engagement. This role is suited for individuals who are organized, curious, proactive, and passionate about making a difference in healthcare and social care.

Key Duties and Responsibilities

• Assist in managing the PMO mailbox, logging and prioritizing requests.
• Coordinate responses to information requests from sales or internal teams.
• Support project planning by preparing and maintaining documentation.
• Help schedule and track resources for ongoing and upcoming projects.
• Monitor project timelines, milestones, and risks, ensuring data accuracy.
• Prepare status reports and dashboards using standard templates.
• Learn to operate internal systems such as PSA tools for timesheets, resourcing, and financial tracking.
• Participate in project review and closure, gathering lessons learned.
• Attend meetings to record minutes and follow up on actions.
• Promote best-practice project governance frameworks.

Personal Attributes

• Interest in project management and service delivery.
• Strong written and verbal communication skills.
• Good organizational skills and attention to detail.
• Willingness to learn and grow professionally.
• Ability to work collaboratively and respectfully.
• Proficiency in MS Office (Word, Excel, Outlook).

Desirable Experience

• Experience from school, volunteering, or work involving teamwork or administration.
• Familiarity with digital tools like Teams, SharePoint, or project management systems such as Jira.
• Interest in digital health, care, or NHS sectors.

Apprenticeship Details

• Qualification: Level 4 Associate Project Manager Apprenticeship (with APM certification).
• Duration: 18–24 months.
• Training: Provided by System C and an approved learning provider.
• Support: Mentoring and regular performance reviews.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job functions: Project Management, IT
• Industries: IT Services, IT Consulting

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