Senior Account Handler Apply now

Senior Account Handler

Croydon Full-Time 36000 - 60000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Manage client accounts, renewals, and new business while delivering top-notch service.
  • Company: Thompson Insurance Brokers has over 35 years of experience in providing exceptional insurance services.
  • Benefits: Enjoy a negotiable salary, hybrid work, pension, and support for professional development.
  • Why this job: Join a growing team focused on client care and professional growth in a dynamic environment.
  • Qualifications: Experience in Commercial and Corporate Insurance with strong communication and negotiation skills required.
  • Other info: Ideal for those looking to advance their career in a supportive and collaborative setting.

The predicted salary is between 36000 - 60000 £ per year.

Senior Account Handler Location: Solihull (Hybrid) Package: £Negotiable + Benefits As a business Thompson Insurance Brokers have been looking after their clients for over 35 years, providing outstanding service and advice to them. They have grown consistently and are now looking to add a Senior Account Handler to the team to ensure they maintain their service levels. You’ll be looking after clients across their life cycle with us from new business quotations through renewals and of course Mid-Term Adjustments, ensuring the service they receive remains best in class. The day to day: Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them Proactively develop a pipeline of referrals from existing clients to obtain new business Working with clients to expand and develop their coverage to ensure they have the right cover Liaising with the senior brokers, account executives and management teams to ensure all documentation is accurate and within prescribed timescales. Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases. Ensuring Retention levels and income targets are achieved. Working with the management team to achieve business objectives and support with the development of colleagues The rewards: A negotiable basic salary and all the normal benefits (Pension, Death in Service etc.) A hybrid working environment, where looking after clients is king and looking after the team is equally as important We’ll also fully support your professional development (including fully funded qualifications) About you: Ideally you’ll have a solid grounding across the range of Commercial and Corporate Insurance market and be looking to take the next step in your career. Exposure to dealing with clients at all levels and product lines from £2,000 to £500,000 You’ll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Open GI / Acturis in an ideal world) You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills. Ideally qualified to Cert CII Level Role Synonyms: Commercial Account Broker, Account Broker, Commercial Account Handler, Commercial Insurance Broker, Desk Based Account Executive, Corporate Insurance Adviser

Senior Account Handler employer: Brown & Brown

Thompson Insurance Brokers is an exceptional employer, offering a supportive hybrid working environment in Solihull that prioritizes both client care and team well-being. With over 35 years of industry experience, we provide our employees with robust professional development opportunities, including fully funded qualifications, ensuring you can grow your career while delivering best-in-class service to our clients. Join us to be part of a collaborative culture where your contributions are valued, and you can thrive in a dynamic insurance landscape.
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Contact Detail:

Brown & Brown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Handler

✨Tip Number 1

Make sure to highlight your experience in managing client relationships and handling renewals. This role is all about maintaining best-in-class service, so showcasing your ability to build rapport with clients will set you apart.

✨Tip Number 2

Familiarize yourself with the specific insurance products and services offered by Thompson Insurance Brokers. Understanding their offerings will help you demonstrate how you can effectively expand and develop client coverage during the interview.

✨Tip Number 3

Prepare examples of how you've successfully negotiated with underwriters in the past. Being able to discuss your negotiation strategies and outcomes will show that you have the skills needed to secure the best terms for clients.

✨Tip Number 4

Since this position involves working closely with senior brokers and management teams, be ready to discuss your collaborative experiences. Highlighting your teamwork skills will demonstrate that you're a good fit for their hybrid working environment.

We think you need these skills to ace Senior Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Negotiation Skills
Sales Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Proficiency in Microsoft Word and Excel
Experience with Broking Platforms (Open GI / Acturis)
Compliance Awareness
Pipeline Development
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Commercial and Corporate Insurance. Emphasize your skills in client communication, negotiation, and your familiarity with broking platforms like Open GI or Acturis.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Senior Account Handler role. Mention specific examples of how you've successfully managed client relationships and contributed to business objectives in previous positions.

Highlight Professional Development: If you have any qualifications related to insurance, such as Cert CII Level, be sure to mention them. Also, discuss your commitment to ongoing professional development, as this aligns with the company's support for employee growth.

Showcase Your Achievements: Quantify your achievements where possible. For example, mention how you improved retention levels or increased new business referrals in your previous roles. This will demonstrate your ability to deliver outstanding service and meet targets.

How to prepare for a job interview at Brown & Brown

✨Showcase Your Insurance Knowledge

Make sure to highlight your understanding of the Commercial and Corporate Insurance market. Be prepared to discuss specific products and how they relate to client needs, as this will demonstrate your expertise and readiness for the role.

✨Demonstrate Relationship Management Skills

Since the role involves managing relationships with key stakeholders, share examples from your past experiences where you successfully built and maintained client relationships. This will show that you can deliver outstanding service and retain clients.

✨Prepare for Negotiation Scenarios

Expect questions about negotiation tactics, especially with Underwriters. Prepare to discuss a time when you secured favorable terms for a client, showcasing your negotiation skills and ability to achieve the best outcomes.

✨Familiarize Yourself with Relevant Tools

Since proficiency in tools like Word, Excel, and broking platforms is important, be ready to discuss your experience with these applications. If you have used Open GI or Acturis, mention it specifically to align with their expectations.

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  • Senior Account Handler

    Croydon
    Full-Time
    36000 - 60000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-06

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    Brown & Brown

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