At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests in all public areas.
- Company: Join the DoubleTree by Hilton, a renowned hotel brand known for its hospitality.
- Benefits: Enjoy cash incentives, free meals, discounted stays, and personal development opportunities.
- Why this job: Be part of a friendly team that values hard work and offers growth within the hospitality industry.
- Qualifications: A positive attitude, willingness to learn, and good organisational skills are essential.
- Other info: Flexible shifts available; perfect for students looking to balance work and studies.
The predicted salary is between 24000 - 33600 £ per year.
DoubleTree by Hilton London Angel Kings Cross is looking for a Public Area Cleaner. We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, and we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Benefits:
- £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
- Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Stays in our hotels at discounted prices
- Even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual holiday entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
Requirements:
- Passionate and willing to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team and can work on their own
- Ambitious and hard working
- Good organisational / time management skills
- Resilient, creative, able to multitask and work under pressure
- Good command of English language to enable communication with the kitchen team
- Ability to work morning, afternoon/evening, and weekends
- Able to deliver exceptional customer experiences all the time
The Role:
As a Public Area Attendant, you are responsible for maintaining cleanliness in all public areas of the hotel including lobby areas, guest fitness centre, guest laundry, corridors, and stairwells. You may also be required to clean guest rooms and replenish amenities.
- Clean public areas and bathrooms
- Vacuum corridors and stairways
- Change and replenish towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on a daily basis
- Report any missing or damaged items and ensure that the items are replaced or repaired
- Ensure that all public areas are cleaned and maintained to a high standard
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
DoubleTree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants, and bars and is the ideal base from which to explore the city of London. Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St. Pancras rail stations.
Public Area Cleaner employer: DoubleTree by Hilton London Angel Kings Cross
Contact Detail:
DoubleTree by Hilton London Angel Kings Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Familiarise yourself with the DoubleTree by Hilton brand and its values. Understanding their commitment to customer service and cleanliness will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your teamwork skills and ability to work independently. Since the role requires both collaboration and self-motivation, be prepared to share examples of how you've successfully worked in both settings.
✨Tip Number 3
Demonstrate your passion for cleanliness and attention to detail. You might want to mention any previous experience in cleaning or hospitality roles, as well as your commitment to maintaining high standards.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. The job requires availability for mornings, afternoons, evenings, and weekends, so showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cleaning or hospitality. Emphasise any previous roles where you maintained cleanliness in public areas, as this is crucial for the Public Area Cleaner position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and customer service. Mention specific skills like time management and teamwork, which are essential for this role.
Highlight Relevant Skills: In your application, focus on skills mentioned in the job description, such as resilience, multitasking, and a positive attitude. Use examples from past experiences to demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital for a cleaning role.
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Show Your Passion for Cleanliness
Make sure to express your enthusiasm for maintaining cleanliness and hygiene. Share any previous experiences where you took pride in keeping spaces tidy, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since the role involves working as part of a team, highlight your ability to collaborate effectively. Share examples of how you've worked well with others in past jobs or projects to create a positive environment.
✨Emphasise Your Time Management Skills
The job requires good organisational skills, so be prepared to discuss how you manage your time effectively. You could mention specific strategies you use to prioritise tasks and ensure everything is completed on schedule.
✨Prepare for Customer Interaction
As a Public Area Cleaner, you'll interact with guests. Be ready to talk about how you would handle guest requests or complaints. Show that you can maintain a friendly and professional attitude even under pressure.