Operations Administrator

Do you have operations administration experience, including scheduling? Are you looking for a long-term permanent role working for a friendly and caring business? Do you drive and live with locally to Marston Moretaine, Bedfordshire? If so, our established and reputable client is keen to hear from you! The Role: This varied and hands-on role will involve managing the day to day operational activities of company engineers – carrying out installations, servicing and maintenance at their clients\’ premises. The role requires an organised and flexible approach within a growing local business. You will be able to work using your own initiative, utilising your strong administrative and communication skills. More Detail: Dealing with customers over the phone or via email to schedule works and pre-planned maintenance Management of CRM / customer database software Processing invoices to clients following works Maintaining and updating CRM database Liaising with customers and company engineers On-boarding new clients and maintenance contracts admin Directing customer queries or sales enquiries to relevant company staff as required Arranging emergency response callouts to client\’s premises Responding to emails and general administrative supportThe Person: Experience in operations administration – ideally to include scheduling Excellent communication and customer service skills Experience of working with CRM / client database Knowledge of processing orders and invoices Microsoft applications: Outlook, Word, Excel Experience of using Xero beneficial but not essential Experience in technical/ service sector an advantage Great multi-tasking and organisational skills Able to manage relationships with colleagues and clients Good at decision making and problem solving skills Efficient time management, driven and resilient A team player!You will be working in our clients modern open plan office in Marston Moretaine Monday – Friday, 8:30am – 5:00pm, with 23 days holiday plus bank holidays and you will be treated as a valued member of the team. This is an office-based role with potential to work 1 day per week from home. The salary available for this permanent operations administrator role will be £28,000 – £31,000. If you have the experience our client is looking for, Apply Now or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People – The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency