Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our admin team to support Critical Care Services with clerical and administrative duties.
- Company: Sandwell & West Birmingham NHS Trust is dedicated to improving health outcomes for a diverse community.
- Benefits: Enjoy flexible working hours, a supportive environment, and opportunities for professional development.
- Why this job: Be part of a passionate team making a real difference in healthcare while developing your skills.
- Qualifications: No specific qualifications required; enthusiasm and a positive attitude are key!
- Other info: Full-time role, Monday to Friday, with potential training for those without Level 3 Business Administrator qualification.
The predicted salary is between 24071 - 25674 £ per year.
Sandwell & West Birmingham NHS Trust is a friendly, integrated healthcare provider focused on improving the life chances and health outcomes of our diverse population.
An exciting opportunity has arisen for an Office Administrator to join our highly professional admin team on Critical Care Services at our new MMUH site. Please note that the working days for this post will be Monday to Friday.
Applications are invited from enthusiastic, energetic and highly motivated individuals who are passionate about providing an efficient service. The skills we value the most in our staff are:
- Dedicated to providing and maintaining high standards
- Working well as part of a team to achieve shared goals
- Having an exemplary standard of personal conduct, positive attitude and behaviour
- Be able to work in a high risk environment
We value our workforce and highly encourage individuals to be forthcoming with their learning needs and be actively involved in all new initiatives introduced by the Trust. We would welcome applications from candidates who do not hold Level 3 Business Administrator qualification as this could be offered during employment.
Main duties of the job:
The role will involve all aspects of clerical and administrative duties, in order to assist in the effective running of the ward. As the Office administrator, you will be required to be flexible and adaptable to an ever changing environment with good communication skills both written and verbal. The post holder will be required to provide a customer orientated response to all visitors and professionals, work within a multidisciplinary team both internal and external bodies.
Person specification:
Experience:
- Relevant experience in clerical work
- Previous NHS experience
- Experience of patient information systems
Qualifications:
- NVQ Customer Care (or equivalent)
- GCSE Mathematics (or equivalent)
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Administration Officer - Critical Care employer: Sandwell and West Birmingham NHS Trust
Contact Detail:
Sandwell and West Birmingham NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer - Critical Care
✨Tip Number 1
Familiarise yourself with the NHS structure and values. Understanding how the NHS operates, especially in critical care, will help you demonstrate your commitment to providing high-quality service during interviews.
✨Tip Number 2
Network with current or former NHS employees, particularly those in administrative roles. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Highlight your adaptability and communication skills in any discussions or interviews. Given the dynamic nature of critical care, showcasing examples of how you've successfully navigated change will set you apart.
✨Tip Number 4
Research the specific patient information systems used within the NHS. Familiarity with these systems can give you an edge, as it shows your proactive approach to understanding the tools you'll be using in the role.
We think you need these skills to ace Administration Officer - Critical Care
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Administration Officer position in Critical Care. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous clerical or administrative experience, especially within the NHS. Mention specific tasks you have handled that relate to the duties outlined in the job description.
Showcase Your Skills: Demonstrate your communication skills, both written and verbal, in your application. Provide examples of how you have worked effectively in a team and maintained high standards in your previous roles.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for the role and the organisation, and explain why you are a good fit for their team.
How to prepare for a job interview at Sandwell and West Birmingham NHS Trust
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for working in the healthcare sector. Talk about why you want to be part of the Critical Care team and how you can contribute to improving patient outcomes.
✨Demonstrate Teamwork Skills
Since the role involves working within a multidisciplinary team, be prepared to share examples of how you've successfully collaborated with others in previous roles. Highlight your ability to work towards shared goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle high-pressure situations. Think of specific instances where you've had to adapt quickly or manage multiple tasks effectively, especially in a healthcare setting.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you ensure clear communication with both colleagues and visitors, and provide examples of how you've handled difficult conversations in the past.
