Customer Team Member

Join to apply for the Customer Team Member role at Blakemore Trade Partners.

Role overview:

• Customer Team Member (18+) at SPAR Rhosllanerchrugog, Wrexham.
• Minimum of 16 hours per week, with potential for additional hours based on store needs.
• Various shifts available, including evenings and weekends.

We have an exciting opportunity for a SPAR Customer Team Member. You will support store management and create a positive customer experience by assisting in maximising sales and profit through various tasks, contributing to store improvements and excellent customer service, aligned with our core principles: ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities

Customer Service:

• Greeting customers warmly and friendly.
• Answering inquiries and helping customers find products.
• Processing purchases efficiently and accurately, maintaining friendly service.
• Upselling products and highlighting offers to maximise sales.

Store Operations:

• Handling stock: checking deliveries, stocking shelves, maintaining cleanliness and organisation, rotating stock for freshness.
• Completing tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as assigned.
• Following all company policies, procedures, and processes.

Key Skills/Knowledge:

• Experience in a similar role or industry is preferred.
• Reliable, detail-oriented, with good instruction adherence.
• Understanding of retail legislative responsibilities and compliance skills.
• Ability to contribute ideas for customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic, team player, and capable of working independently.
• Cash handling experience is preferred but not essential.

Benefits:

• Competitive benefits including holiday, maternity, paternity leave, and more.
• Skills development in a supportive, diverse environment.
• Training, staff discounts, paid breaks, free beverages, early pay access, wellbeing support, pension schemes, life insurance, extra holidays, cycle schemes, long service awards, and more.

We are committed to an inclusive environment as a Disability Confident employer, offering guaranteed interviews for eligible candidates.

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