Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Fonab Castle, welcoming guests and managing their enquiries.
- Company: Fonab Castle Hotel is a stunning destination in Scotland, known for exceptional hospitality.
- Benefits: Enjoy a competitive hourly rate, instant wage access, and exclusive staff discounts.
- Why this job: Join a vibrant team in a beautiful setting, making memorable experiences for guests.
- Qualifications: No specific experience required, just a passion for customer service and a positive attitude.
- Other info: This is an entry-level, full-time role perfect for students or recent graduates.
The predicted salary is between 25000 - 35000 £ per year.
Join to apply for the Receptionist role at Fonab Castle Hotel.
Job Location: Fonab Castle Hotel, Foss Road, Pitlochry, Perthshire, PH16 5ND
Job Overview: At Fonab Castle, our reception team is the heartbeat of the hotel, delivering a seamless and exceptional guest experience from the very first interaction. We are looking for a friendly, motivated, and highly efficient individual to join our front-of-house team, ensuring every guest receives a memorable and personalised welcome.
Responsibilities:
- Handling guest enquiries and managing reservations
- Answering calls professionally and efficiently
- Overseeing daily banking procedures
- Working with hotel booking and CRM systems
- Upselling amenities and experiences to guests
Candidate Profile:
- Well-presented and professional with excellent communication skills
- Highly organised, efficient, and proactive
- Confident working independently and in a team
- Experience in hospitality or customer service role
- Possess a can-do attitude and passion for five-star service
Benefits:
- Hourly rate of £12.71
- Wagestream – access earned wages instantly
- YuLife – health and well-being rewards, EAP, Virtual GP, life insurance
- Echo – communication platform for staff engagement
- Career development and training opportunities
- Recognition and reward schemes
- Exclusive staff discounts at hotels
- Work in scenic locations across Scotland
Additional Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industry: Hospitality
Receptionist employer: Fonab Castle Hotel
Contact Detail:
Fonab Castle Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Fonab Castle Hotel and its unique offerings. Understanding the hotel's amenities and services will help you engage with guests more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by role-playing common reception scenarios with a friend. This will help you feel more confident when handling guest enquiries and managing reservations during the interview process.
✨Tip Number 3
Showcase your organisational skills by preparing a mock daily banking procedure. Being able to discuss how you would manage this aspect of the role can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in hospitality and customer service. Being knowledgeable about current practices will not only impress your interviewers but also show that you are proactive and passionate about delivering five-star service.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and candidate profile. Tailor your application to highlight how your skills and experiences align with what Fonab Castle Hotel is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hotel. Mention specific aspects of the job that excite you, such as delivering exceptional guest experiences or working in a team environment.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, focusing on skills like communication, organisation, and efficiency.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Fonab Castle Hotel
✨Show Your Personality
As a receptionist, your personality is key to creating a welcoming atmosphere. Be friendly and approachable during the interview, as this will reflect how you would interact with guests.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, prepare to showcase your ability to handle enquiries and manage calls. Consider sharing examples from past experiences where you effectively communicated with customers.
✨Highlight Organisational Skills
Being organised is essential in a busy hotel environment. Discuss any relevant experience you have in managing reservations or overseeing daily tasks, and explain how you prioritise your workload.
✨Research the Hotel
Familiarise yourself with Fonab Castle Hotel and its offerings. Being knowledgeable about the hotel will not only impress the interviewers but also help you answer questions about upselling amenities and experiences.
