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For Companies At a Glance
- Tasks: Provide admin support, greet visitors, manage case records, and assist with coordination.
- Company: Join BI Incorporated, a growing organisation supporting immigration supervision since 2004.
- Benefits: Enjoy competitive pay, full benefits, vacation, tuition reimbursement, and discounts on attractions.
- Why this job: Be part of a meaningful programme with opportunities for growth and a diverse work culture.
- Qualifications: High School Diploma, bilingual in English/Spanish, and two years of relevant experience required.
- Other info: Work in a typical office environment with potential local travel.
As an Administrative Assistant, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.
- Two (2) weeks of Vacation
- Fifty-six (56) Hours of sick time
- Fifteen (15) paid Holidays
- Medical, Dental, and Vision coverage
- Term and Whole life insurance (includes spouse and dependent)
- Accidental death and dismemberment insurance
- Short- and long-term disability
- Flexible spending account
- 401(k) retirement program
- Stock purchase program
- Tuition reimbursement - $3500 per year
- Employee Assistance Program (EAP)
- Legal program – Legal Club of America
- Direct deposit
- Theme Park and attraction discounts
The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Qualifications
- Minimum Requirements
- High School Diploma or GED.
- At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
- Ability to pass a federal background check and obtain a suitability determination.
- United States citizenship required.
- Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
- Bilingual English/Spanish required.
- Good computer skills.
- Effective communication skills with internal and external contacts.
- Good interpersonal skills. Ability to deal tactfully with the public.
- Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
- Ability to deal with multi-cultural contacts with sensitivity.
- Good organizational skills.
- Attention to detail.
- Working knowledge of Microsoft Word, Excel and Outlook.
- Ability to work with computers and the necessary software typically used by the department.
Working Conditions: Encountered on a regular basis as part of the work this job performs. Typical office environment. Some local travel may be required. Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine. Ability to use hands and fingers to perform data entry.
Responsibilities Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities
- Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
- Ensures that program participants are properly checked in for office visits.
- Answers the phones and directs calls appropriately.
- Maintains program participant case records on the computer system by performing data entry.
- Maintains files and other related documentation.
- Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
- Coordinates transportation services for program participants.
- Performs other duties as assigned.
Pay: USD $19.00/Hr.
Contact Detail:
BI Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist, Bilingual Spanish
✨Tip Number 1
Make sure to highlight your bilingual skills in Spanish and English during any conversations or networking opportunities. Being able to communicate effectively with a diverse range of individuals is crucial for this role, so emphasise your language proficiency.
✨Tip Number 2
Familiarise yourself with the specific duties of a receptionist in a multicultural environment. Understanding the nuances of working with diverse populations will help you stand out as a candidate who is prepared for the challenges of the role.
✨Tip Number 3
Network with current or former employees of BI Incorporated if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential situational questions that may arise during interviews. Think about how you would handle stressful situations or conflicts, as demonstrating sound judgment and self-control is key for this position.
We think you need these skills to ace Receptionist, Bilingual Spanish
Some tips for your application 🫡
Highlight Bilingual Skills: Since the position requires bilingual English/Spanish skills, make sure to emphasise your language proficiency in both your CV and cover letter. Provide specific examples of how you've used these skills in previous roles.
Tailor Your CV: Customise your CV to reflect the qualifications and responsibilities mentioned in the job description. Focus on your experience in administrative roles and any relevant work with multi-cultural contacts.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your interest in the role and the company. Mention your ability to handle stressful situations and your organisational skills, as these are key for the receptionist position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at BI Incorporated
✨Showcase Your Bilingual Skills
Since the role requires bilingual proficiency in English and Spanish, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in both, so practice common phrases and responses beforehand.
✨Highlight Your Interpersonal Skills
This position involves interacting with a diverse range of individuals. Share examples from your past experiences where you successfully communicated with multicultural contacts or handled challenging situations with tact and sensitivity.
✨Familiarise Yourself with Office Software
The job requires good computer skills, particularly with Microsoft Word, Excel, and Outlook. Brush up on these applications and be ready to discuss how you've used them in previous roles, especially for data entry and maintaining records.
✨Prepare for Scenario-Based Questions
Expect questions that assess your judgement and ability to handle stressful situations. Think of specific scenarios where you maintained self-control or resolved conflicts effectively, as this will demonstrate your capability to thrive in a busy office environment.
