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- Tasks: Assist customers, restock shelves, and maintain store hygiene.
- Company: Join SPAR Bighty Avenue, a family-run business serving communities for over a century.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Why this job: Be part of a friendly team that values community and offers essential services.
- Qualifications: Great communication skills; retail experience is a plus but not required.
- Other info: Open 7 days a week; flexibility in working hours is essential.
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.
Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night, so flexibility is important; you might need to work some mornings, evenings, and weekends.
We are looking to enhance our store team with great communicators and customer-focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job.
In return, we offer flexible hours and benefits including a 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community:
- Put our customers first by providing service, help, and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Job Details:
No. Of Hours: 9
Location: SPAR Bighty Avenue, 55-57 Bighty Avenue, Glenrothes, KY7 5AD
Customer Service Assistant Bighty Avenue, Glenrothes employer: Sparscotland
Contact Detail:
Sparscotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Bighty Avenue, Glenrothes
✨Tip Number 1
Familiarise yourself with SPAR's values and community involvement. When you understand their commitment to local communities, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Think of examples where you've gone above and beyond for a customer, as this will help you stand out as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability during mornings, evenings, and weekends, showing that you're adaptable will make you a more attractive candidate.
✨Tip Number 4
Research common questions asked in retail interviews, especially those related to teamwork and handling difficult customers. Practising your responses will help you feel more confident and articulate during the interview process.
We think you need these skills to ace Customer Service Assistant Bighty Avenue, Glenrothes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SPAR Bighty Avenue is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills that you can demonstrate.
Tailor Your CV: Customise your CV to reflect your customer service skills and any relevant experience. Even if you lack direct retail experience, emphasise transferable skills such as communication, teamwork, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at SPAR Bighty Avenue and how you can contribute to their commitment to excellent customer service.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Sparscotland
✨Show Your Customer Service Skills
Since the role is all about providing excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Flexibility
The job requires flexibility with working hours, so make sure to express your willingness to work mornings, evenings, and weekends. This shows that you understand the demands of the role and are ready to meet them.
✨Research SPAR Bighty Avenue
Familiarise yourself with SPAR Bighty Avenue and its values. Understanding their commitment to serving the community will help you align your answers with their mission during the interview.
✨Prepare for Teamwork Questions
As the role involves working as part of a team, be ready to discuss your experiences in collaborative environments. Share how you contribute to a positive team dynamic and support your colleagues.
