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- Tasks: Support our CEO while creating a welcoming atmosphere for high-profile clients.
- Company: Join Tempus Belgravia, a luxury clinic focused on health optimisation and aesthetics.
- Benefits: Enjoy competitive pay, wellness perks, and a chance to innovate in healthcare.
- Why this job: Be part of a dynamic team transforming patient experiences in a cutting-edge environment.
- Qualifications: 5+ years as an executive assistant; polished communication and organisational skills required.
- Other info: Ideal for those with a background in luxury hospitality or high-end healthcare.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Patient Experience Coordinator & Executive Assistant Patient Experience Coordinator & Executive Assistant Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tempus Belgravia Patient Experience Coordinator & Executive Assistant About Us Our exclusive Longevity and Aesthetics Clinic (Tempus Lounge and Founders Health) in prestigious Belgravia provides exceptional, science-backed health optimization services to discerning clients. We\’re seeking an outstanding professional to serve as both Executive Assistant to our CEO and leadership team while also being the welcoming face of our clinic. Role Overview This unique dual role requires exceptional organizational abilities, communication skills, and the poise to represent our brand to high-profile clients. You\’ll provide crucial support to our executive team while creating memorable first impressions and coordinating patient journeys. Key Responsibilities Executive Support Manage the CEO\’s complex calendar, emails, and communications Coordinate leadership meetings, prepare materials, and handle follow-ups Process confidential documents and correspondence Organize domestic and international travel arrangements Anticipate needs and proactively solve problems before they arise Serve as a trusted liaison between the CEO and internal/external stakeholders Serve as the primary clinic greeter, creating a warm, welcoming atmosphere Build genuine relationships with our exclusive clientele Ensure the reception area maintains our luxury aesthetic standards Anticipate patient needs and provide thoughtful, personalized service Embody our brand values in every interaction Manage appointment scheduling, confirmations, and follow-ups Maintain meticulous records within our practiece management system Ensure seamless patient flow throughout the clinic Uphold strict privacy protocols for our high-profile clientele Multidisciplinary Team Support Participate in patient care team meetings Coordinate communication between specialists for holistic patient care Monitor patient progress in longevity programs and memberships Identify opportunities to enhance the patient experience Support program adherence through thoughtful follow-up Qualifications 5+ years experience as an executive assistant in a fast-paced environment Exceptional organizational and time management abilities Polished communication skills, both written and verbal Meticulous attention to detail and accuracy Proven ability to handle confidential information with discretion Tech-savvy with proficiency in Microsoft Office, calendar management systems, and CRM platforms Professional appearance and demeanor Ability to anticipate needs and take initiative Highly Desirable Experience in luxury hospitality, concierge services, or high-end healthcare Previous work in medical office administration or patient coordination Understanding of patient privacy regulations and practices Background in wellness, aesthetics, or longevity industries Experience supporting multiple executives simultaneously Personal Attributes Warm, engaging personality with natural charm Diplomatic and discreet Solution-oriented mindset Adaptable to changing priorities Commitment to excellence in every detail What We Offer Competitive compensation package Opportunity to work in a cutting-edge health optimization environment Wellness benefits Being part of an innovative team transforming healthcare How to Apply Please submit your CV and a cover letter to kate@foundershealth.co explaining why your unique combination of skills makes you ideal for this position. 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Patient Experience Coordinator & Executive Assistant employer: Tempus Belgravia
Contact Detail:
Tempus Belgravia Recruiting Team
kate@foundershealth.co
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Coordinator & Executive Assistant
✨Tip Number 1
Familiarise yourself with the luxury healthcare sector. Understanding the nuances of high-end client interactions and patient care will help you stand out as a candidate who truly gets the brand's ethos.
✨Tip Number 2
Network within the wellness and aesthetics industries. Attend relevant events or join online forums to connect with professionals in the field, which could lead to valuable insights and recommendations.
✨Tip Number 3
Demonstrate your organisational skills in real-time. If you get the chance to meet someone from the clinic, showcase your ability to manage multiple tasks efficiently, perhaps by discussing how you would handle a busy day in the role.
✨Tip Number 4
Research Tempus Lounge and Founders Health thoroughly. Knowing their services, values, and recent developments will allow you to tailor your conversations and show genuine interest during any interactions.
We think you need these skills to ace Patient Experience Coordinator & Executive Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in executive assistance and patient coordination. Emphasise your organisational skills and any experience in luxury settings or healthcare.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the perfect fit for this dual role. Mention specific examples of how you've successfully managed complex schedules and created positive experiences for clients.
Showcase Communication Skills: Since communication is key in this role, ensure your application reflects your polished verbal and written skills. Use clear, professional language and check for any grammatical errors.
Highlight Discretion and Professionalism: Given the high-profile nature of the clientele, emphasise your ability to handle confidential information with discretion. Share examples from past roles where you maintained professionalism under pressure.
How to prepare for a job interview at Tempus Belgravia
✨Showcase Your Organisational Skills
In this role, exceptional organisational abilities are key. Be prepared to discuss specific examples of how you've managed complex schedules or coordinated multiple tasks simultaneously in your previous positions.
✨Demonstrate Your Communication Prowess
Polished communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated with high-profile clients or stakeholders.
✨Emphasise Your Discretion and Professionalism
Given the nature of the role, handling confidential information with discretion is crucial. Be prepared to discuss situations where you've maintained confidentiality and how you ensure a professional demeanour in all interactions.
✨Exude Warmth and Engagement
As the welcoming face of the clinic, your personality matters. Prepare to showcase your warm and engaging nature during the interview, perhaps by sharing anecdotes that highlight your ability to build genuine relationships with clients.
