Patient Experience Coordinator & Executive Assistant

Patient Experience Coordinator & Executive Assistant Patient Experience Coordinator & Executive Assistant Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Tempus Belgravia Patient Experience Coordinator & Executive Assistant About Us Our exclusive Longevity and Aesthetics Clinic (Tempus Lounge and Founders Health) in prestigious Belgravia provides exceptional, science-backed health optimization services to discerning clients. We\’re seeking an outstanding professional to serve as both Executive Assistant to our CEO and leadership team while also being the welcoming face of our clinic. Role Overview This unique dual role requires exceptional organizational abilities, communication skills, and the poise to represent our brand to high-profile clients. You\’ll provide crucial support to our executive team while creating memorable first impressions and coordinating patient journeys. Key Responsibilities Executive Support Manage the CEO\’s complex calendar, emails, and communications Coordinate leadership meetings, prepare materials, and handle follow-ups Process confidential documents and correspondence Organize domestic and international travel arrangements Anticipate needs and proactively solve problems before they arise Serve as a trusted liaison between the CEO and internal/external stakeholders Serve as the primary clinic greeter, creating a warm, welcoming atmosphere Build genuine relationships with our exclusive clientele Ensure the reception area maintains our luxury aesthetic standards Anticipate patient needs and provide thoughtful, personalized service Embody our brand values in every interaction Manage appointment scheduling, confirmations, and follow-ups Maintain meticulous records within our practiece management system Ensure seamless patient flow throughout the clinic Uphold strict privacy protocols for our high-profile clientele Multidisciplinary Team Support Participate in patient care team meetings Coordinate communication between specialists for holistic patient care Monitor patient progress in longevity programs and memberships Identify opportunities to enhance the patient experience Support program adherence through thoughtful follow-up Qualifications 5+ years experience as an executive assistant in a fast-paced environment Exceptional organizational and time management abilities Polished communication skills, both written and verbal Meticulous attention to detail and accuracy Proven ability to handle confidential information with discretion Tech-savvy with proficiency in Microsoft Office, calendar management systems, and CRM platforms Professional appearance and demeanor Ability to anticipate needs and take initiative Highly Desirable Experience in luxury hospitality, concierge services, or high-end healthcare Previous work in medical office administration or patient coordination Understanding of patient privacy regulations and practices Background in wellness, aesthetics, or longevity industries Experience supporting multiple executives simultaneously Personal Attributes Warm, engaging personality with natural charm Diplomatic and discreet Solution-oriented mindset Adaptable to changing priorities Commitment to excellence in every detail What We Offer Competitive compensation package Opportunity to work in a cutting-edge health optimization environment Wellness benefits Being part of an innovative team transforming healthcare How to Apply Please submit your CV and a cover letter to kate@foundershealth.co explaining why your unique combination of skills makes you ideal for this position. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Health Care Provider Industries Medical Practices Referrals increase your chances of interviewing at Tempus Belgravia by 2x Sign in to set job alerts for “Patient Coordinator” roles. 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