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- Tasks: Welcome guests, serve food and drinks, and ensure a memorable dining experience.
- Company: The Scarlet is a stunning hotel offering exceptional dining with breathtaking views in Mawgan Porth.
- Benefits: Earn £12.60 per hour plus tips, enjoy 28 days holiday, and receive discounts on food and drinks.
- Why this job: Join a friendly team, develop your skills, and be part of a vibrant hospitality culture.
- Qualifications: Confident communicators with a warm nature; training provided, but previous experience is a plus.
- Other info: On-site accommodation available and enjoy a free stay after your first year!
We enjoy looking after people, that’s what we love to do. We strive to make the customer experience as unforgettable as possible at the Scarlet. Perched on the breathtaking clifftops in Mawgan Porth, the Scarlet offers an incredible dining experience with captivating views. Our menus are a daily celebration of seasonal and sustainable produce partnered with slow aged wines. Our team are professional, hard working and knowledgeable. This is not just a job, this is a lifestyle and we want you to be part of it.
We have an exciting opportunity to join our restaurant team. We are looking for people who are confident, friendly and want to learn and develop their skills, whilst continually providing wonderful customer service. You will fit in well with a like-minded team who are charming and full of smiles even at the busiest times.
You will be responsible for:
- Food and drink service throughout the day within the hotel
- Ensuring allocated sections are stocked, maintained and kept clean and tidy throughout service
- Product knowledge and up-selling
- Preparing appropriate items for service
- Delivering room service
- Learning and understanding the daily menus
About you: Our Restaurant Hosts have a warm, friendly, caring nature and can confidently talk with our guests so that they have a fantastic memorable experience. You need to be able to keep calm under pressure, be a capable problem solver and have an excellent eye for detail. Excellent written and verbal English, together with numeracy and basic computer skills are essential for this role. We can provide training to the right person although previous experience in a similar role would be an advantage.
What we offer: As a family-owned independent Cornish business, we value every member of our talented team and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
- £12.60 per hour plus tips
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year!
- Enjoy 40% off food and drinks at the hotel, along with a range of other services throughout the hotel with our own discount scheme
- Local partnership discounts
- Health Shield Healthcare Plan
- On-site team accommodation is available
Scarlet Restaurant Host employer: The Scarlet Hotel
Contact Detail:
The Scarlet Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scarlet Restaurant Host
✨Tip Number 1
Familiarise yourself with the Scarlet's menu and the concept of seasonal and sustainable produce. This knowledge will not only impress during your interview but also show your genuine interest in the restaurant's ethos.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a mock customer service scenario. Being able to confidently interact with guests is crucial for a Restaurant Host, so the more you practice, the better you'll perform.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of how you've handled challenging situations in the past. This will help you stand out as someone who can keep calm under pressure, which is essential for this role.
✨Tip Number 4
Show your enthusiasm for learning and development by researching hospitality training opportunities or courses. Mentioning your commitment to personal growth can make a positive impression on the hiring team.
We think you need these skills to ace Scarlet Restaurant Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Scarlet Restaurant is looking for in a host. Pay attention to the qualities they value, such as friendliness, problem-solving skills, and attention to detail.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job requirements. Emphasise any previous roles in customer service or hospitality, and showcase your ability to work under pressure.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at the Scarlet and how you can contribute to creating unforgettable customer experiences.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure that your written English is clear and professional, as excellent communication skills are essential for this position.
How to prepare for a job interview at The Scarlet Hotel
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond for a guest, as this aligns perfectly with the Scarlet's mission of creating unforgettable experiences.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled challenging situations in the past. The ability to stay calm under pressure and resolve issues efficiently is crucial for a Restaurant Host, so highlight your problem-solving abilities during the interview.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research the Scarlet's menu and understand their focus on seasonal and sustainable produce. Being knowledgeable about the offerings will show your genuine interest in the role and help you stand out.
✨Emphasise Teamwork and Communication
Since the role involves working closely with a team, be ready to discuss your teamwork skills. Share examples of how you've collaborated with others in a busy environment, and highlight your ability to communicate effectively with both colleagues and guests.
