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- Tasks: Be the friendly face at our Ashford hospice, welcoming visitors and supporting the team.
- Company: Join Pilgrims Hospices, a compassionate organisation dedicated to providing care and support.
- Benefits: Enjoy full training, ongoing support, and the chance to make a real difference.
- Why this job: This role offers a unique opportunity to impact lives positively while gaining valuable experience.
- Qualifications: Must be 18 or older; no prior experience needed, just a caring attitude.
- Other info: You'll have the chance to shadow experienced volunteers and learn from them.
Pilgrims Hospices is looking for a Volunteer Receptionist in our Ashford hospice. Receptionists ensure the smooth running of the reception area, carrying out a variety of tasks. They are people’s first point of contact at the hospice site. This busy, varied, and interesting volunteer role includes a range of tasks and activities that make a positive difference to patients, families, and visitors, as well as to the wider hospice team.
You will receive full training and ongoing support. In addition, you will be given the opportunity to shadow existing volunteers.
Please note that applicants need to be aged 18 years and over to apply for this role.
Completed applications should be sent to tiffany.carmen@pilgrimshospices.org, who will then share with the Hospice Services Manager and wider Volunteer Admin Team, as appropriate.
Please take time to read the Role Description, attached below.
Volunteer Hospice Receptionist- Wellbeing (Therapy) Centres employer: Pilgrims Hospices
Contact Detail:
Pilgrims Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Hospice Receptionist- Wellbeing (Therapy) Centres
✨Tip Number 1
Familiarise yourself with the values and mission of Pilgrims Hospices. Understanding their commitment to providing compassionate care will help you convey your genuine interest in the role during any conversations or interviews.
✨Tip Number 2
Reach out to current or former volunteers at Pilgrims Hospices through social media platforms like LinkedIn. They can provide valuable insights into the role and the organisation, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your interpersonal skills and experiences in customer service. As a receptionist, you'll be the first point of contact, so showcasing your ability to communicate effectively and empathetically is crucial.
✨Tip Number 4
Consider volunteering for related roles or activities in your community to gain relevant experience. This not only enhances your CV but also demonstrates your commitment to helping others, which aligns with the ethos of the hospice.
We think you need these skills to ace Volunteer Hospice Receptionist- Wellbeing (Therapy) Centres
Some tips for your application 🫡
Understand the Role: Read the Role Description carefully to understand the responsibilities and expectations of a Volunteer Receptionist. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to making a positive difference in the lives of patients and their families. Share any relevant experiences that demonstrate your interpersonal skills and empathy.
Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to the role, such as communication, organisation, and customer service. Mention any previous volunteer work or experience in a healthcare setting, if applicable.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in a reception role.
How to prepare for a job interview at Pilgrims Hospices
✨Understand the Role
Before your interview, make sure you thoroughly read the role description. Familiarise yourself with the tasks and responsibilities of a Volunteer Receptionist at Pilgrims Hospices, so you can demonstrate your understanding and enthusiasm for the position.
✨Show Empathy and Compassion
As a receptionist in a hospice setting, it's crucial to convey empathy and compassion during your interview. Be prepared to discuss how you would handle sensitive situations and support patients and their families, showcasing your ability to create a welcoming environment.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully interacted with diverse groups of people in previous roles or volunteer experiences. This will help illustrate your ability to be the first point of contact at the hospice.
✨Ask Thoughtful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might inquire about the training process, the team you'll be working with, or how volunteers are supported in their roles.
