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- Tasks: Support our Transport team by debriefing drivers and managing admin tasks daily.
- Company: CML, part of the Culina Group, excels in refrigerated supply chain services for food and drink.
- Benefits: Enjoy 20 days annual leave, a pension scheme, life assurance, wellness support, and discounts.
- Why this job: Join a diverse team that values your growth and offers a thriving culture in logistics.
- Qualifications: Attention to detail, strong communication skills, and proficiency in MS Office are essential.
- Other info: This is a full-time permanent role based in Telford with opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
We have a great opportunity for a Transport Operations Support Clerk to join our Telford Transport team on a full-time permanent basis! This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team.
Key Duties of a Transport Operations Support Clerk:
- Correctly debriefing drivers.
- Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
- Scanning and storing PODs using Culina's document management system.
- Preparing drivers' wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
- Printing all despatch notes and replenishing despatch paper as required.
- Answering the telephone and assisting with any enquiries.
- Downloading drivers' cards / tachographs.
- Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
- Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
- Departing loads using Transport Management System (TMS).
- Ensuring all uplifts are despatched in correct loads.
Required Skills:
- Attention to detail / accuracy.
- Ability to work without direct supervision.
- Positive and adaptable attitude.
- Excellent communication skills in order to deliver accurate information.
- Ability to work efficiently and accurately under pressure.
- Effectively prioritise workload in order to meet set deadlines.
- Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.
CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers. As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave - 20 days inclusive of the bank holidays.
- Pension scheme - We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
- Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
Transport Operations Support Clerk employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Support Clerk
✨Tip Number 1
Familiarise yourself with the Transport Management System (TMS) mentioned in the job description. Understanding how TMS works will give you a significant advantage during the interview, as it shows your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially in handling enquiries over the phone. Practising clear and concise responses can help you demonstrate your ability to provide accurate information, which is crucial for this role.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed tasks that required accuracy in the past. This could involve discussing experiences where you had to check timesheets or manage documentation.
✨Tip Number 4
Research CML and its commitment to employee development and team culture. Being able to discuss how you align with their values during the interview can set you apart from other candidates and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Transport Operations Support Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description for the Transport Operations Support Clerk role. Emphasise your attention to detail, communication skills, and ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key duties mentioned in the job description. Explain how your previous experiences have prepared you for tasks like debriefing drivers and managing documentation.
Showcase Relevant Skills: In your application, clearly demonstrate your proficiency in MS Office and any experience with transport management systems. Mention any past roles where you successfully prioritised workloads and met deadlines.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at jobs24.co.uk
✨Showcase Your Attention to Detail
As a Transport Operations Support Clerk, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your accuracy made a difference, such as handling timesheets or managing delivery notes.
✨Demonstrate Your Communication Skills
Excellent communication is key in this role. During the interview, practice clear and concise responses. You might be asked how you would handle inquiries or communicate ETAs, so think of scenarios where you've successfully communicated important information.
✨Highlight Your Ability to Work Under Pressure
This position requires working efficiently under pressure. Share examples of how you've managed tight deadlines or high-stress situations in previous roles, emphasising your ability to prioritise tasks effectively.
✨Familiarise Yourself with Relevant Software
Good computer literacy is essential for this role. Brush up on your knowledge of MS Office, particularly Excel, as you may be asked about your experience with spreadsheets. If you have experience with transport management systems, be sure to mention that too!
