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- Tasks: Support young people in developing life skills and promoting independence.
- Company: Look Ahead is a leading not-for-profit care provider in London, focused on social care and housing.
- Benefits: Earn £13.15 per hour with flexible zero-hour contracts and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: No prior experience required; key behaviours and core competencies are valued.
- Other info: Join a diverse team committed to excellence, innovation, and community support.
We are looking for kind, compassionate and resilient Bank Support Workers to join our Young People service in Hounslow. £13.15 per hour, working a zero hour contract. Want to feel like you are making a difference? You will feel at home here.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. They will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services, they will enable vulnerable people living in a variety of different tenures to manage their tenancies/licenses and move towards greater independence within the community by providing a flexible and individually tailored support package.
While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare. Working across Hounslow & Chiswick.
Shift work:
- 07:15 - 15:15
- 13:45 - 21:45
- 21:30 - 07:30
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you will do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you will bring:
Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Bank Support Workers employer: Environmental Dynamics International, Asia HQ
Contact Detail:
Environmental Dynamics International, Asia HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Workers
✨Tip Number 1
Familiarise yourself with the specific needs of the Young People service in Hounslow. Understanding the challenges faced by young people, especially those dealing with mental health or homelessness, will help you connect better during interviews and demonstrate your genuine interest in making a difference.
✨Tip Number 2
Network with current or former Bank Support Workers to gain insights into their experiences. This can provide you with valuable information about the role and the organisation, which you can use to tailor your approach when discussing your suitability for the position.
✨Tip Number 3
Showcase your flexibility and adaptability during any interactions with us. Since the role involves working on an ad-hoc basis, emphasising your willingness to take on various shifts and adapt to different situations will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss how you would handle challenging behaviours and promote social inclusion. Think of specific examples from your past experiences where you've successfully managed difficult situations or supported individuals in developing their life skills.
We think you need these skills to ace Bank Support Workers
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Bank Support Worker. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: If you have previous experience in care or support roles, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to work with vulnerable individuals and promote their independence.
Showcase Your Soft Skills: The role requires compassion, resilience, and strong communication skills. In your application, provide examples of how you've demonstrated these qualities in past experiences, whether in professional settings or volunteer work.
Personalise Your Cover Letter: Write a tailored cover letter that reflects your passion for supporting young people and your understanding of Look Ahead's mission. Mention why you want to work specifically with them and how you can contribute to their goals.
How to prepare for a job interview at Environmental Dynamics International, Asia HQ
✨Show Your Compassion
As a Bank Support Worker, kindness and compassion are key. Be prepared to share examples from your past experiences where you've demonstrated these qualities, especially in challenging situations.
✨Highlight Teamwork Skills
This role involves working closely with others. Discuss your ability to collaborate and communicate effectively within a team, and provide specific instances where you contributed to a team's success.
✨Demonstrate Resilience
The job can be demanding, so it's important to show that you can handle stress and remain calm under pressure. Share stories that illustrate your resilience and how you cope with difficult circumstances.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Bank Support Worker. Be ready to discuss how you would approach tasks like conducting key work sessions or managing risks, showing that you understand the role's impact on customers' lives.
