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For Companies At a Glance
- Tasks: Be the friendly face of our dealership, welcoming visitors and managing calls.
- Company: Join Adams Morey, a leading independent commercial enterprise in the UK since 1973.
- Benefits: Enjoy 30 days holiday, company sick pay, pension contributions, and free eye tests.
- Why this job: Gain valuable experience in customer service while working in a supportive and dynamic environment.
- Qualifications: Previous reception experience, excellent communication skills, and computer literacy required.
- Other info: On-site parking available and a chance to work with a well-established team.
A new opportunity has arisen for a Service Receptionist to join our team at our site in Newton Abbot.
Salary: £12.75 per hour
Hours: Monday to Friday 8:30 am to 5:30 pm, i.e. 40 hours per week, 1 hour lunch 12:30 pm to 1:30 pm (unpaid).
Key Responsibilities:
- Act as first point of contact for visitors to the dealership.
- Ensure all telephone calls are answered in a timely and professional manner.
- Screen and transfer all calls.
- Ensure the reception area is well presented at all times.
- Processing start and closing order numbers with customers and fleet companies.
- Vehicle planning and use of DAF check system and company MIS.
- Preparation of estimates.
What we need:
- Previous reception experience combined with a professional telephone manner.
- Able to always remain calm and courteous.
- Confident and outgoing.
- Excellent communication and customer service skills.
- Good organisational skills.
- Able to work on own initiative.
- Computer literate, with good working knowledge of Excel, Word and Outlook.
In return we’ll offer:
- 30 days holiday including 8 bank holidays.
- Company sick pay that increases with length of service.
- Pension with Adams Morey contribution.
- Qualified Mental Health First Aiders.
- Free mortgage advice service.
- Free eye tests for VDU users.
- On-site parking (Site Specific).
Who we are:
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
Service Receptionist – Newton Abbot employer: Adams Morey, Ltd.
Contact Detail:
Adams Morey, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Receptionist – Newton Abbot
✨Tip Number 1
Familiarise yourself with the DAF check system and company MIS. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach to learning about the role.
✨Tip Number 2
Practice your telephone skills by role-playing common reception scenarios with a friend. This will help you feel more confident and prepared to handle calls professionally when it counts.
✨Tip Number 3
Visit the dealership in Newton Abbot before your interview. Observing the environment and how staff interact with customers can give you valuable insights to discuss during your application process.
✨Tip Number 4
Highlight your organisational skills by preparing a mock schedule for a busy reception day. This will show your potential employer that you can manage multiple tasks efficiently, which is crucial for this role.
We think you need these skills to ace Service Receptionist – Newton Abbot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous reception roles. Emphasise your customer service skills and any specific software knowledge, such as Excel, Word, and Outlook.
Craft a Strong Cover Letter: Write a cover letter that showcases your professional telephone manner and ability to remain calm under pressure. Mention your enthusiasm for the role and how your skills align with the responsibilities listed in the job description.
Highlight Key Skills: In your application, clearly outline your excellent communication and organisational skills. Provide examples of how you've successfully managed multiple tasks or handled difficult situations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a receptionist role.
How to prepare for a job interview at Adams Morey, Ltd.
✨Showcase Your Reception Skills
Make sure to highlight your previous reception experience during the interview. Discuss specific situations where you demonstrated excellent customer service and how you managed calls professionally.
✨Demonstrate Calmness Under Pressure
Since the role requires remaining calm and courteous, prepare examples of how you've handled stressful situations in the past. This will show that you can maintain composure in a busy reception environment.
✨Familiarise Yourself with the Company
Research Adams Morey and the Greenhous Group before your interview. Understanding their values and services will help you tailor your answers and show genuine interest in the company.
✨Prepare for Common Questions
Anticipate questions related to your organisational skills and ability to work independently. Think of examples that demonstrate your proficiency with tools like Excel, Word, and Outlook, as these are essential for the role.
