At a Glance
- Tasks: Groom dogs to high standards while providing excellent customer service.
- Company: Join Pets at Home, a leading pet care business in the UK.
- Benefits: Enjoy competitive pay, training opportunities, and 28+ days of annual leave.
- Why this job: Be part of a fun, inclusive team that values your passion for pets.
- Qualifications: Experience in customer service and dog grooming is preferred but not essential.
- Other info: Flexible shifts available; weβre closed on Sundays!
The predicted salary is between 20000 - 28000 Β£ per year.
Weβre Pets at Home β if you love pets, you might already know about our Pet Care Centres, which include Pets Grooming salons and Vets for Pets practices across the UK.
Our Stylists are essential to the success of our Pets Grooming salons. You will be responsible for all aspects of pet grooming, confidently delivering high-standard, thorough grooms. You will exceed customer expectations by providing excellent service within the salon. Your communication skills will be vital as you interact daily with customers and their pets.
We will provide the training, skills, and knowledge needed to deliver service that aligns with our goal of being the 'Best Pet Care Business in the World'. You will enjoy a competitive base pay, with opportunities to earn through our Earn As You Learn programmes and additional pay supplements through further training.
Who are we looking for?
- People passionate about delivering excellent service.
- Flexible individuals able to work a shift pattern across 6 days a week (we are closed on Sundays). The minimum contract is 39 hours, but additional hours may be required during busy periods, absences, or holidays.
- Confidence and a solid understanding of dog grooming, styles/trends, and the ability to complete high-standard groomings on various breeds from start to finish.
- Experience working in a customer-facing salon environment.
- Experience in a target-driven environment is preferred but not essential.
Our environment is fast-paced, innovative, fun, and people-focused. Our culture is friendly and inclusive. We welcome everyone and encourage authenticity. If you believe in our motto that 'we're better with pets', we would love to hear from you, regardless of your background or circumstances.
Your Benefits
- A certified iPet Level 3 training programme and qualification.
- Commission (subject to targets and KPIs).
- At least 28 days paid annual leave, increasing to 33 days after 2 years (including bank holidays, pro-rata for contracted hours).
- An extra day off for your birthday.
- Life Assurance β 4 times your annual salary.
- Company pension contribution of 4%.
- 20% colleague discount across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand products.
Please note that we may close the vacancy early due to high application volume to ensure a positive candidate experience. We are inspired by pets, who see no bias or discrimination. We value diversity and encourage everyone to be themselves. If your skills and values could contribute to our team, we want to hear from you!
Stylist - Dog Groomer employer: Pets at Home
Contact Detail:
Pets at Home Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Stylist - Dog Groomer
β¨Tip Number 1
Familiarise yourself with the latest dog grooming trends and styles. Being knowledgeable about various breeds and their specific grooming needs will not only boost your confidence but also impress potential employers during interviews.
β¨Tip Number 2
Practice your communication skills, as interacting with customers is a key part of the role. Consider role-playing scenarios with friends or family to enhance your ability to engage with pet owners effectively.
β¨Tip Number 3
Network within the pet grooming community. Attend local grooming events or workshops to meet professionals in the field. This can lead to valuable connections and insights that may help you stand out when applying.
β¨Tip Number 4
Be prepared to discuss your experience in customer-facing roles during the interview. Think of specific examples where you provided excellent service, as this will demonstrate your suitability for the fast-paced environment at Pets at Home.
We think you need these skills to ace Stylist - Dog Groomer
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Stylist (Dog Groomer). Highlight your relevant experience in pet grooming and customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your grooming expertise, customer interaction skills, and any relevant training or certifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and grooming. Mention specific examples of how you've exceeded customer expectations in previous roles and your commitment to delivering high-quality service.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Pets at Home
β¨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets, as this will demonstrate your genuine passion and commitment to the role.
β¨Highlight Your Grooming Skills
Be prepared to discuss your grooming experience in detail. Talk about the different breeds you've worked with, specific grooming techniques you excel at, and any trends in dog grooming that you are familiar with.
β¨Demonstrate Excellent Customer Service
Since the role involves interacting with customers, be ready to provide examples of how you've delivered exceptional service in previous positions. Highlight your communication skills and ability to handle customer queries or concerns effectively.
β¨Emphasise Flexibility and Teamwork
Mention your willingness to work flexible hours and your ability to collaborate with a team. This is crucial in a fast-paced environment like a grooming salon, so showing that you're adaptable will make a positive impression.