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- Tasks: Welcome visitors, manage calls, and handle mail while ensuring a friendly atmosphere.
- Company: Join Brookdale, a recognised leader in diversity and workplace culture.
- Benefits: Enjoy health insurance, 401(k), employee discounts, and flexible spending accounts.
- Why this job: Grow your career in a supportive environment focused on wellness and professional development.
- Qualifications: No specific experience required; just bring your friendly attitude and willingness to learn.
- Other info: Veterans and military spouses are encouraged to apply; tuition reimbursement available.
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility:
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Responsibilities:
- Greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and answers/directs phone calls to the proper residents and staff.
- Sorts, delivers and collects incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
- May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Qualifications:
What it takes to be a Receptionist at Brookdale: Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information: $11.26 - $14.07 / hour
Receptionist employer: Brookdale
Contact Detail:
Brookdale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the company culture at Brookdale. Understanding their commitment to diversity and employee wellness can help you align your responses during interviews, showcasing how you fit into their values.
✨Tip Number 2
Practice your greeting and phone etiquette. As a Receptionist, you'll be the first point of contact for visitors, so demonstrating a warm and professional demeanour in mock scenarios can set you apart.
✨Tip Number 3
Prepare to discuss your organisational skills. Since the role involves sorting mail and maintaining visitor logs, think of examples from past experiences where you've successfully managed similar tasks.
✨Tip Number 4
Be ready to talk about handling emergencies calmly. Reflect on any past experiences where you've had to respond quickly to unexpected situations, as this will demonstrate your ability to manage resident emergencies effectively.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Receptionist. Emphasise your customer service skills, ability to handle phone calls, and any clerical experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Brookdale and how your background makes you a great fit for their team.
Highlight Soft Skills: Receptionists need strong interpersonal skills. In your application, mention your ability to communicate effectively, manage multiple tasks, and respond calmly in emergencies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brookdale
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for visitors. Make sure to demonstrate your excellent communication skills during the interview. Practice clear and friendly responses to common questions, and be prepared to discuss how you would handle various visitor scenarios.
✨Familiarise Yourself with the Company
Do some research on Brookdale and its values, especially their commitment to diversity and employee wellness. Being able to reference specific programs or initiatives during your interview will show that you're genuinely interested in the company and its culture.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully managed difficult situations, such as handling a challenging visitor or responding to an emergency. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress Professionally and Be Punctual
First impressions matter! Dress in professional attire that reflects the role of a receptionist. Additionally, plan to arrive early for your interview to show that you value punctuality and are serious about the position.
