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- Tasks: Keep our clubs looking slick and ensure a top-notch guest experience.
- Company: Join Village Hotel Club, where fun meets hospitality in lively, modern spaces.
- Benefits: Enjoy free gym membership, discounts on stays, food, and wellness programmes.
- Why this job: Be part of a vibrant team that values individuality and offers exciting training opportunities.
- Qualifications: Passion for hospitality, great communication skills, and a solutions-oriented mindset.
- Other info: Flexible hours, mental health support, and guaranteed birthday off!
The predicted salary is between 20000 - 30000 £ per year.
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits:
- Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
- Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
- Friends and Family discounted stays from £49 including breakfast.
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
- 30% discount on and off shift in our Village Hotel Starbucks stores.
- Excellent training and development including our Rising Stars and Talent Academy programmes.
- A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
- Discounts and cashback offers on many High Street Brands and Supermarkets.
- A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health.
- Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
- Financial wellbeing support and salary drawdown via Wagestream.
- Access to our Employee Assistance Programme, offering support and counselling.
- Flexible working hours.
- A fun, supportive and inclusive work environment with regular team events.
- Excellent Reward and Recognition Incentive schemes.
- Anniversary rewards for key milestones of service.
- Electric car salary sacrifice scheme.
- Have your birthday off guaranteed.
- Discounted Health Cash plan and Sick pay Insurance.
- A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
- Enhanced maternity and paternity benefits and pay.
- Company Pension scheme.
- Life Insurance.
What we need from you:
- A passion for everything hospitality, leisure and fitness.
- A smile and ability to talk to everyone.
- The ability to deliver outstanding customer service leading to exceptional member satisfaction.
- Solutions orientated with an eye for spotting issues before they happen.
- Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role.
Come and be part of something new & something special - Work, Grow & Play the Village Way!
Compensation: To be discussed.
Leisure Assistant employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant
✨Tip Number 1
Show your passion for hospitality and fitness during the interview. Share personal experiences that highlight your enthusiasm for creating a positive environment for guests, as this aligns perfectly with our values at StudySmarter.
✨Tip Number 2
Familiarise yourself with the specific facilities and services offered at Village Hotel Club. Being knowledgeable about our offerings will help you demonstrate how you can enhance the guest experience and contribute to our high standards.
✨Tip Number 3
Prepare to discuss how you handle challenges in a busy environment. We value solutions-oriented individuals, so think of examples where you've successfully resolved issues or improved processes in previous roles.
✨Tip Number 4
Emphasise your ability to work as part of a team. At StudySmarter, we believe in a fun and supportive work environment, so showcasing your teamwork skills and how you contribute to a positive atmosphere will set you apart.
We think you need these skills to ace Leisure Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Leisure Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality, leisure, and fitness. Use specific examples from your past experiences to demonstrate your commitment to outstanding customer service and member satisfaction.
Highlight Relevant Experience: Make sure to include any relevant work experience in your CV. Focus on roles where you have demonstrated skills in cleanliness, hygiene, and customer interaction, as these are crucial for the Leisure Assistant role.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for guests in previous roles.
✨Demonstrate Your Customer Service Skills
Prepare to discuss situations where you provided outstanding customer service. Highlight your ability to engage with guests, resolve issues, and maintain a friendly atmosphere, as this is crucial for the Leisure Assistant role.
✨Emphasise Attention to Detail
Since cleanliness and hygiene are key aspects of the job, be ready to talk about how you ensure high standards in these areas. Mention any relevant experience you have in maintaining facilities or managing public spaces.
✨Be Solutions-Oriented
The role requires spotting potential issues before they arise. Prepare examples of how you've proactively identified problems and implemented solutions in past positions, showcasing your ability to think on your feet.
