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For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
- Company: Sofology is a vibrant company focused on creating the perfect sofa experience for customers.
- Benefits: Enjoy a great salary, team bonuses, discounts, and health support.
- Why this job: Join a fun team that values creativity, collaboration, and customer satisfaction.
- Qualifications: No extensive sales experience needed, just a passion for style and teamwork.
- Other info: Sofology celebrates diversity and encourages applications from all backgrounds.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Sofology benefits:
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at hundreds of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!).
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
- A contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance - you can count on us to be there when it matters.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme!
A day in the life of...
A retail sales consultant, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:
- Partnering with our customers to help them find their dream sofa.
- Showcasing our fantastic products in true Sofology style.
- Always be offering that Very Important Customer experience - no ifs, no buts.
- Understanding the world of design and style so you can help our customers make the right sofa choice for them.
- Completing finance applications to check we’re offering the customer the right payment products.
- Using your passion for interior design to ensure store standards are striking.
- Utilising your continued knowledge of products to support your other team members and always sharing best practice.
- Honing in on your listening skills which allows you to have really relevant conversations with your customer.
- Helping your customer to really visualise what their new sofa will look like in their home through creative interactions.
- Recognising a customer’s needs and recommending the right additional products.
- Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed aftercare advice.
In an ideal world...
You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A little about Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design - We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible. Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Sales Assistant - 16 Hours employer: Take Up The Cross
Contact Detail:
Take Up The Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - 16 Hours
✨Tip Number 1
Familiarise yourself with Sofology's products and their unique selling points. Understanding the different styles, materials, and features of sofas will help you engage customers effectively and demonstrate your passion for interior design.
✨Tip Number 2
Practice your customer service skills by role-playing with friends or family. Focus on creating a welcoming atmosphere and providing a 'red carpet' experience, as this aligns perfectly with Sofology's values.
✨Tip Number 3
Research current trends in home decor and furniture design. Being knowledgeable about what's popular can help you connect with customers and offer tailored advice that resonates with their style preferences.
✨Tip Number 4
Network with current or former Sofology employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Sales Assistant - 16 Hours
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Sales Assistant role at Sofology. Read through the job description carefully and note the key responsibilities and skills required.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job. Emphasise any customer service or sales experience, even if it's not extensive, and showcase your passion for interior design.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Sofology and how you can contribute to providing a 'Very Important Customer' experience.
Showcase Your Personality: Sofology values individuality, so let your personality shine through in your application. Use a friendly tone and express your genuine interest in helping customers find their dream sofa.
How to prepare for a job interview at Take Up The Cross
✨Show Your Passion for Design
Make sure to express your genuine interest in interior design and style during the interview. Sofology values candidates who can connect with customers on a personal level, so share any relevant experiences or knowledge you have about home decor.
✨Emphasise Teamwork
Since Sofology offers a team bonus rather than individual commissions, highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles to achieve common goals.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Assistant. Be ready to discuss how you would help a customer find their dream sofa, showcasing your problem-solving skills and customer service approach.
✨Understand Sofology's Values
Familiarise yourself with Sofology's core values: 'Roll Out The Red Carpet', 'A Seat for Everyone', and 'Bold By Design'. Be prepared to discuss how you embody these values and how they align with your own work ethic and approach to customer service.
