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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street staple with 230 years of heritage.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Why this job: Be part of a team that celebrates milestones and creates memorable experiences.
- Qualifications: Passion for customer service and strong communication skills are essential.
- Other info: Flexible working hours across 4 days, perfect for students!
Contract Type: Permanent
Working hours: 16 hours per week, any 4 of 7 days.
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers’ hearts for 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they’re starting and sharing their journeys with us, whether it’s their first job, their first day at school, or their first birthday.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily
- Being part of a team supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you’ll work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant employer: Funky Pigeon
Contact Detail:
Funky Pigeon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with WHSmith's products and services. Understanding their range of books, gifts, and stationery will help you engage with customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations you have. Whether it's during an interview or networking, share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Tip Number 3
Be prepared to discuss teamwork and collaboration. WHSmith values a supportive team environment, so think of instances where you've successfully worked with others to achieve a common goal and be ready to share those stories.
✨Tip Number 4
Demonstrate your adaptability by being open about your willingness to learn and take on new challenges. WHSmith looks for motivated individuals who can adjust to changing needs, so express your enthusiasm for personal growth and development.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the Sales Assistant role. Emphasise any previous customer service roles or teamwork experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific examples of how you've contributed to a positive customer experience in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Funky Pigeon
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what WHSmith values.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you have successfully worked within a team in the past. Highlight any specific instances where you supported colleagues or contributed to a team goal.
✨Be Ready to Discuss Visual Merchandising
WHSmith places importance on store presentation. Familiarise yourself with basic visual merchandising principles and be ready to discuss how you would keep the store tidy and inviting, as well as how you can help customers find what they need easily.
✨Adaptability is Key
The ability to adapt to changing situations is essential. Prepare to share examples of how you've successfully adjusted to new challenges or changes in your previous roles, demonstrating your flexibility and commitment to meeting company goals.
