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- Tasks: Manage end-to-end motor claims and ensure customer satisfaction.
- Company: Join a top-tier organisation in the insurance industry with growth opportunities.
- Benefits: Enjoy flexible working options, 25 days holiday, and an annual bonus.
- Why this job: Be part of a supportive team that values customer service and personal development.
- Qualifications: Prior claims handling experience and strong communication skills are essential.
- Other info: Start date is 14th October 2024; training provided for the first six months.
The predicted salary is between 19200 - 22400 £ per year.
Barker Munro Recruitment offers an outstanding opportunity for experienced Claims Handlers seeking to advance their careers in the insurance industry with a top-tier organisation.
Responsibilities:
- You will be responsible for managing a diverse range of end-to-end motor claims, spanning FNOL, Recoveries, Third Party, and PI, to ensure prompt and equitable settlements for customers in line with the company's approach to claim ownership.
- Identify and deliver positive outcomes for customers throughout the claims process, so excellent customer service is key.
Requirements:
- Prior experience in handling claims within the insurance, financial services, or solicitor sector.
- Good communication and negotiation skills.
- Able to nurture customer relationships.
- Prior insurance / claims handling experience from either Insurance/legal or Financial services.
- Proven customer service experience.
- Problem-solving skills.
- Good communication skills, both verbal and written.
- Negotiation and influencing skills.
- Good time management and organisational skills.
- Strong customer service skills.
- Good IT, numeracy and literacy skills.
For the first six months, you will work in the office to receive training and acclimate to your responsibilities. Upon successful completion of your 6-month probation, you will have the flexibility to work from home three days a week and spend two days in the office, offering a well-rounded work-life balance. Should you prefer spending more time in the office, that option is also available.
This position entails a 37.5-hour work week from Monday to Friday, with three available shifts: 8 am to 4 pm, 9 am to 5 pm, and 10 am to 6 pm.
Salary:
Salary ranges from £24,000 to £28,000 depending on your level of experience, providing ample room for growth within the team and company. The start date is the 14th October, 2024. Successful candidates can look forward to an exceptional benefits package, including 25 days of holiday plus bank holidays, annual bonus, insurance discounts and more.
If you would like to apply for this Claims Specialist role and will be free to start on 14th October 24, please send your CV to Barker Munro Recruitment ltd today, by using the relevant links.
Claims handler employer: Barker Munro Recruitment Ltd
Contact Detail:
Barker Munro Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims handler
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as FNOL and Third Party claims. Understanding these processes will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on building relationships with clients. Consider role-playing scenarios with friends or family to practice your communication and negotiation techniques.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who have experience in claims handling. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Research Barker Munro Recruitment and their approach to claims management. Tailoring your conversation during interviews to align with their values and practices can set you apart from other candidates.
We think you need these skills to ace Claims handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in claims handling, particularly within the insurance or financial services sectors. Use specific examples to demonstrate your problem-solving skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication and negotiation skills. Explain why you are interested in the Claims Specialist role and how your background aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your strong customer service skills, time management, and organisational abilities. Mention any relevant IT skills that would be beneficial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Barker Munro Recruitment Ltd
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in handling claims, especially in the insurance or financial services sectors. Be prepared to discuss specific cases where you successfully managed claims from start to finish.
✨Demonstrate Customer Service Skills
Since excellent customer service is key for this role, come prepared with examples of how you've provided outstanding service in past positions. Think about situations where you turned a negative experience into a positive one for a customer.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss challenges you've faced in claims handling and how you resolved them, showcasing your analytical skills and ability to think on your feet.
✨Practice Your Communication Skills
Good communication is essential for a Claims Specialist. Practice articulating your thoughts clearly and concisely. You might also want to prepare for negotiation scenarios, as these skills will be crucial in your role.
